Referral & Loyalty Programs · reliability comparison
Extole vs Growave: which is more reliable? (2026)
Extole is more reliable than Growave, scoring 97.6 vs 92.7 out of 100. Over the last 90 days Extole reported 2 incidents and Growave reported 5, with effective uptime of 99.99% and 99.99% respectively. Growave resolves incidents faster on average (5m).
Data updated Nov 1, 2026 · How we score
| Metric | Extole | Growave |
|---|---|---|
| Reliability score | 97.6 | 92.7 |
| Rank (loyalty & referral platforms) | #4 | #5 |
| Uptime (90 days) | 99.99% | 99.99% |
| Incidents (90 days) | 2 | 5 |
| Partial / major outages | 1 | 5 |
| Avg time to resolve | 11m | 5m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Extole and Growave differ
- Growave reported 2.5× as many incidents as Extole over the last 90 days (5 vs 2).
- Growave had 5 partial or major outages, compared with 1 for Extole.
- Extole's longest outage on record lasted 51m (Nov 22, 2025); Growave's lasted 4h 50m (Jun 6, 2026).
90-day uptime
Extole
Growave
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Extole incidents
- InformationalOct 23, 2026 · resolved in <1m
Extole Update to Service Sub-Processors
Affected: Data Processing
- Partial outageSep 14, 2026 · resolved in 11m
Affected: Pod 0, Pod 1, Pod 2, Pod 3, Pod 4, Pod 5 +9 more
Recent Growave incidents
- Partial outageOct 30, 2026 · resolved in 6m
- Partial outageOct 23, 2026 · resolved in 11m
- Partial outageOct 22, 2026 · resolved in 3m
- Partial outageOct 14, 2026 · resolved in 3m
- Partial outageAug 25, 2026 · resolved in 2m
Other loyalty & referral platforms to consider
- LoyaltyLion · #1 · 100% uptime
- Mention Me · #2 · 100% uptime
- Yotpo Loyalty & Referrals · #3 · 99.99% uptime
- Smile.io · #6 · 99.70% uptime
See the full most reliable referral & loyalty platforms ranking →