Referral & Loyalty Programs · reliability comparison
Extole vs LoyaltyLion: which is more reliable? (2026)
LoyaltyLion is more reliable than Extole, scoring 100.0 vs 97.6 out of 100. Over the last 90 days Extole reported 2 incidents and LoyaltyLion reported 0, with effective uptime of 99.99% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Extole | LoyaltyLion |
|---|---|---|
| Reliability score | 97.6 | 100.0 |
| Rank (loyalty & referral platforms) | #4 | #1 |
| Uptime (90 days) | 99.99% | 100% |
| Incidents (90 days) | 2 | 0 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 11m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Extole and LoyaltyLion differ
- LoyaltyLion reported no incidents in the last 90 days, while Extole reported 2.
- Extole had 1 partial or major outage, compared with 0 for LoyaltyLion.
- Extole's longest outage on record lasted 51m (Nov 22, 2025); LoyaltyLion's lasted 5h 4m (Jul 1, 2026).
90-day uptime
Extole
LoyaltyLion
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Extole incidents
- InformationalOct 23, 2026 · resolved in <1m
Extole Update to Service Sub-Processors
Affected: Data Processing
- Partial outageSep 14, 2026 · resolved in 11m
Affected: Pod 0, Pod 1, Pod 2, Pod 3, Pod 4, Pod 5 +9 more
Recent LoyaltyLion incidents
No incidents reported by LoyaltyLion in the last 90 days.
Other loyalty & referral platforms to consider
- Mention Me · #2 · 100% uptime
- Yotpo Loyalty & Referrals · #3 · 99.99% uptime
- Growave · #5 · 99.99% uptime
- Smile.io · #6 · 99.70% uptime
See the full most reliable referral & loyalty platforms ranking →