Referral & Loyalty Programs · reliability comparison
Extole vs Mention Me: which is more reliable? (2026)
Mention Me is more reliable than Extole, scoring 99.6 vs 97.6 out of 100. Over the last 90 days Extole reported 2 incidents and Mention Me reported 1, with effective uptime of 99.99% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Extole | Mention Me |
|---|---|---|
| Reliability score | 97.6 | 99.6 |
| Rank (loyalty & referral platforms) | #4 | #2 |
| Uptime (90 days) | 99.99% | 100% |
| Incidents (90 days) | 2 | 1 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 11m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Extole and Mention Me differ
- Extole reported 2× as many incidents as Mention Me over the last 90 days (2 vs 1).
- Extole had 1 partial or major outage, compared with 0 for Mention Me.
- Extole's longest outage on record lasted 51m (Nov 22, 2025); Mention Me's lasted 3h 58m (Nov 3, 2025).
90-day uptime
Extole
Mention Me
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Extole incidents
- InformationalOct 23, 2026 · resolved in <1m
Extole Update to Service Sub-Processors
Affected: Data Processing
- Partial outageSep 14, 2026 · resolved in 11m
Affected: Pod 0, Pod 1, Pod 2, Pod 3, Pod 4, Pod 5 +9 more
Recent Mention Me incidents
- InformationalOct 21, 2026 · resolved in 9h 22m
Other loyalty & referral platforms to consider
- LoyaltyLion · #1 · 100% uptime
- Yotpo Loyalty & Referrals · #3 · 99.99% uptime
- Growave · #5 · 99.99% uptime
- Smile.io · #6 · 99.70% uptime
See the full most reliable referral & loyalty platforms ranking →