Field Service Management · reliability comparison
Fergus vs Kickserv: which is more reliable? (2026)
Kickserv is more reliable than Fergus, scoring 100.0 vs 84.5 out of 100. Over the last 90 days Fergus reported 6 incidents and Kickserv reported 0, with effective uptime of 99.83% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Fergus | Kickserv |
|---|---|---|
| Reliability score | 84.5 | 100.0 |
| Rank (field service management apps) | #10 | #2 |
| Uptime (90 days) | 99.83% | 100% |
| Incidents (90 days) | 6 | 0 |
| Partial / major outages | 6 | 0 |
| Avg time to resolve | 37m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Fergus and Kickserv differ
- Kickserv reported no incidents in the last 90 days, while Fergus reported 6.
- Fergus had 6 partial or major outages, compared with 0 for Kickserv.
- Fergus's longest outage on record lasted 1h 26m (Oct 18, 2026); Kickserv's lasted 1d 2h (Jan 12, 2026).
90-day uptime
Fergus
Kickserv
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Fergus incidents
- Major outageOct 18, 2026 · resolved in 1h 26m
Reporting Data Outageofficial update ↗
Affected: Fergus App
- Partial outageOct 12, 2026 · resolved in 4m
Affected: Fergus App, Fergus API, Fergus GO
- Major outageOct 5, 2026 · resolved in 29m
Fergus unavailable - asset manifest not found
Affected: Fergus App
- Major outageSep 29, 2026 · resolved in 1h 23m
Fergus Go Crashingofficial update ↗
Affected: Fergus App, Fergus GO
- Major outageSep 15, 2026 · resolved in 8m
All pages very slow to respond
Affected: Fergus App
- MaintenanceSep 12, 2026 · resolved in 40m
Fergus will undergo maintenance
Affected: Fergus API, Fergus App, Fergus GO
Recent Kickserv incidents
No incidents reported by Kickserv in the last 90 days.
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
- Zuper · #5 · 99.99% uptime
See the full most reliable field service management software ranking →