Field Service Management · reliability comparison
FieldEdge vs Kickserv: which is more reliable? (2026)
Kickserv is more reliable than FieldEdge, scoring 100.0 vs 58.8 out of 100. Over the last 90 days FieldEdge reported 2 incidents and Kickserv reported 0, with effective uptime of 99.50% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | FieldEdge | Kickserv |
|---|---|---|
| Reliability score | 58.8 | 100.0 |
| Rank (field service management apps) | #14 | #2 |
| Uptime (90 days) | 99.50% | 100% |
| Incidents (90 days) | 2 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 3d | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where FieldEdge and Kickserv differ
- Kickserv reported no incidents in the last 90 days, while FieldEdge reported 2.
- FieldEdge's longest outage on record lasted 4h 50m (Jul 23, 2026); Kickserv's lasted 1d 2h (Jan 12, 2026).
90-day uptime
FieldEdge
Kickserv
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent FieldEdge incidents
- InformationalOct 13, 2026 · resolved in 1h 14m
- Degraded performanceSep 4, 2026 · resolved in 24d 19h
Recent Kickserv incidents
No incidents reported by Kickserv in the last 90 days.
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
- Zuper · #5 · 99.99% uptime
See the full most reliable field service management software ranking →