Field Service Management · reliability comparison
FieldEdge vs Simpro: which is more reliable? (2026)
Simpro is more reliable than FieldEdge, scoring 91.0 vs 58.8 out of 100. Over the last 90 days FieldEdge reported 2 incidents and Simpro reported 5, with effective uptime of 99.50% and 99.94% respectively. Simpro resolves incidents faster on average (1h 41m).
Data updated Nov 1, 2026 · How we score
| Metric | FieldEdge | Simpro |
|---|---|---|
| Reliability score | 58.8 | 91.0 |
| Rank (field service management apps) | #16 | #8 |
| Uptime (90 days) | 99.50% | 99.94% |
| Incidents (90 days) | 2 | 5 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 3d | 1h 41m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where FieldEdge and Simpro differ
- Simpro reported 2.5× as many incidents as FieldEdge over the last 90 days (5 vs 2).
- Simpro had 1 partial or major outage, compared with 0 for FieldEdge.
- Simpro fixes problems faster: 1h 41m on average, against 3d for FieldEdge (42.8× quicker).
- FieldEdge's longest outage on record lasted 4h 50m (Jul 23, 2026); Simpro's lasted 5h 8m (Mar 29, 2026).
90-day uptime
FieldEdge
Simpro
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent FieldEdge incidents
- InformationalOct 13, 2026 · resolved in 1h 14m
- Degraded performanceSep 4, 2026 · resolved in 24d 19h
Recent Simpro incidents
- Partial outageOct 20, 2026 · resolved in 41m
Affected: Datafeed Portal
- Degraded performanceSep 30, 2026 · resolved in 25m
Affected: Europe
- InformationalSep 1, 2026 · resolved in <1m
Affected: Asia-Pacific
- Degraded performanceAug 20, 2026 · resolved in 5h 20m
Affected: Asia-Pacific
- Degraded performanceAug 10, 2026 · resolved in 18m
Affected: Asia-Pacific
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Kickserv · #2 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
See the full most reliable field service management software ranking →