Field Service Management · reliability comparison
FieldEdge vs Skedulo: which is more reliable? (2026)
Skedulo is more reliable than FieldEdge, scoring 83.1 vs 58.8 out of 100. Over the last 90 days FieldEdge reported 2 incidents and Skedulo reported 3, with effective uptime of 99.50% and 99.85% respectively. Skedulo resolves incidents faster on average (6h 2m).
Data updated Nov 1, 2026 · How we score
| Metric | FieldEdge | Skedulo |
|---|---|---|
| Reliability score | 58.8 | 83.1 |
| Rank (field service management apps) | #14 | #9 |
| Uptime (90 days) | 99.50% | 99.85% |
| Incidents (90 days) | 2 | 3 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 3d | 6h 2m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where FieldEdge and Skedulo differ
- Skedulo reported 50% more incidents than FieldEdge over the last 90 days (3 vs 2).
- Skedulo had 1 partial or major outage, compared with 0 for FieldEdge.
- Skedulo fixes problems faster: 6h 2m on average, against 3d for FieldEdge (11.9× quicker).
- FieldEdge's longest outage on record lasted 4h 50m (Jul 23, 2026); Skedulo's lasted 3d (May 21, 2026).
90-day uptime
FieldEdge
Skedulo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent FieldEdge incidents
- InformationalOct 13, 2026 · resolved in 1h 14m
- Degraded performanceSep 4, 2026 · resolved in 24d 19h
Recent Skedulo incidents
- MaintenanceOct 28, 2026 · ongoing
Essential Platform Maintenance - EMEA
Affected: Skedulo Mobile App, Skedulo API, Skedulo On Salesforce, Skedulo Pulse Platform
- Partial outageOct 13, 2026 · resolved in 1h 20m
Web app errors - Component failed to load
Affected: Skedulo On Salesforce, Skedulo Pulse Platform
- Degraded performanceOct 12, 2026 · resolved in 2h 15m
US Analytics Experiencing Issue
Affected: Skedulo Pulse Platform
- Degraded performanceSep 16, 2026 · resolved in 14h 32m
Elevated Error rates for Skedulo on Salesforce Customers
Affected: Skedulo On Salesforce
- MaintenanceAug 31, 2026 · ongoing
Essential Platform Maintenance - Canada
Affected: Skedulo Pulse Platform, Skedulo Mobile App, Skedulo API, Skedulo On Salesforce
- MaintenanceAug 31, 2026 · ongoing
Essential Platform Maintenance - EMEA
Affected: Skedulo Mobile App, Skedulo API, Skedulo On Salesforce, Skedulo Pulse Platform
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Kickserv · #2 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
See the full most reliable field service management software ranking →