Field Service Management · reliability comparison
FieldEdge vs Zuper: which is more reliable? (2026)
Zuper is more reliable than FieldEdge, scoring 96.6 vs 58.8 out of 100. Over the last 90 days FieldEdge reported 2 incidents and Zuper reported 3, with effective uptime of 99.50% and 99.99% respectively. Zuper resolves incidents faster on average (8m).
Data updated Nov 2, 2026 · How we score
| Metric | FieldEdge | Zuper |
|---|---|---|
| Reliability score | 58.8 | 96.6 |
| Rank (field service management apps) | #16 | #5 |
| Uptime (90 days) | 99.50% | 99.99% |
| Incidents (90 days) | 2 | 3 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 3d | 8m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where FieldEdge and Zuper differ
- Zuper reported 50% more incidents than FieldEdge over the last 90 days (3 vs 2).
- Zuper had 1 partial or major outage, compared with 0 for FieldEdge.
- Zuper fixes problems faster: 8m on average, against 3d for FieldEdge (540.0× quicker).
90-day uptime
FieldEdge
Zuper
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent FieldEdge incidents
- InformationalOct 13, 2026 · resolved in 1h 14m
- Degraded performanceSep 4, 2026 · resolved in 24d 19h
Recent Zuper incidents
- Partial outageSep 16, 2026 · resolved in <1m
Workflow Builder API errors in us-east-1
Affected: US East
- Degraded performanceAug 25, 2026 · resolved in 14m
API performance degradation in us-east-1
Affected: US East, Webapp
- Degraded performanceAug 13, 2026 · resolved in 10m
API performance degradation in ap-south-1
Affected: AP South, Webapp
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Kickserv · #2 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
See the full most reliable field service management software ranking →