Field Service Management · reliability comparison
FieldRoutes vs Service Fusion: which is more reliable? (2026)
FieldRoutes is more reliable than Service Fusion, scoring 100.0 vs 90.4 out of 100. Over the last 90 days FieldRoutes reported 0 incidents and Service Fusion reported 2, with effective uptime of 100% and 99.94% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | FieldRoutes | Service Fusion |
|---|---|---|
| Reliability score | 100.0 | 90.4 |
| Rank (field service management apps) | #1 | #8 |
| Uptime (90 days) | 100% | 99.94% |
| Incidents (90 days) | 0 | 2 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | 4h 3m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where FieldRoutes and Service Fusion differ
- FieldRoutes reported no incidents in the last 90 days, while Service Fusion reported 2.
- FieldRoutes's longest outage on record lasted 16h 38m (Jun 17, 2026); Service Fusion's lasted 16m (Jan 8, 2026).
90-day uptime
FieldRoutes
Service Fusion
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent FieldRoutes incidents
No incidents reported by FieldRoutes in the last 90 days.
Recent Service Fusion incidents
- Degraded performanceOct 28, 2026 · resolved in 4h 6m
Intermittent Log-In Issues for Some Users
Affected: Admin System - admin.servicefusion.com, Worker App
- Degraded performanceSep 28, 2026 · resolved in 3h 59m
Errors When Attempting to Save Estimates and Jobs
Affected: Admin System - admin.servicefusion.com, Worker App, Customer Web Portal & Customer Apps
Other field service management apps to consider
- Kickserv · #2 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
- Zuper · #5 · 99.99% uptime
See the full most reliable field service management software ranking →