Form & Survey Builders · reliability comparison
Fillout vs Qualtrics: which is more reliable? (2026)
Fillout is more reliable than Qualtrics, scoring 95.1 vs 34.6 out of 100. Over the last 90 days Fillout reported 4 incidents and Qualtrics reported 26, with effective uptime of 99.98% and 97.26% respectively. Fillout resolves incidents faster on average (20m).
Data updated Nov 1, 2026 · How we score
| Metric | Fillout | Qualtrics |
|---|---|---|
| Reliability score | 95.1 | 34.6 |
| Rank (form & survey builders) | #7 | #14 |
| Uptime (90 days) | 99.98% | 97.26% |
| Incidents (90 days) | 4 | 26 |
| Partial / major outages | 1 | 3 |
| Avg time to resolve | 20m | 11h 3m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Fillout and Qualtrics differ
- Qualtrics reported 6.5× as many incidents as Fillout over the last 90 days (26 vs 4).
- Qualtrics had 3 partial or major outages, compared with 1 for Fillout.
- Fillout fixes problems faster: 20m on average, against 11h 3m for Qualtrics (33.8× quicker).
- Fillout's longest outage on record lasted 1h 14m (May 7, 2026); Qualtrics's lasted 3d (Aug 31, 2026).
90-day uptime
Fillout
Qualtrics
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Fillout incidents
- Degraded performanceSep 30, 2026 · resolved in 17m
Issue with custom domains for certain Fillout forms
Affected: Forms (respondent experience)
- Partial outageAug 29, 2026 · resolved in 18m
Investigating issue opening the Zite editor and dashboard
Affected: Forms (respondent experience), Zite App Editor
- Degraded performanceAug 26, 2026 · resolved in 11m
Investigating intermittent outage loading the editor and dashboard
Affected: Form editor, Workspaces, Settings & Admin, Zite App Editor
- Degraded performanceAug 19, 2026 · resolved in 33m
Investigating slowness in the Zite dashboard and login
Affected: Form editor, Workspaces, Settings & Admin, Zite App Editor
Recent Qualtrics incidents
- Degraded performanceOct 23, 2026 · resolved in 5h 14m
Salesforce Integration issues in all regions
Affected: Workflows
- InformationalOct 23, 2026 · resolved in 12h 1m
Affected: Survey Taking, Email, WAI Project Editing, Product Documentation, Endpoint: https://cxstudio.clarabridge.net/dashboard/, SMS (Text) +25 more
- MaintenanceOct 21, 2026 · resolved in 11h 16m
Industry-wide PHP vulnerabilities (CVE-2026-109618, CVE-2026-109619)
Affected: Projects
- Degraded performanceOct 19, 2026 · resolved in 1h 13m
Affected: Endpoint: https://cxstudio.clarabridge.net/dashboard/, US Endpoint: https://studio.us1.qualtrics.io/dashboard/, Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/, UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/, EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/, ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/
- InformationalOct 14, 2026 · resolved in 6d
- Degraded performanceOct 1, 2026 · resolved in 6h 2m
Receipt Scanner question issues in all regions
Affected: Survey Taking
Other form & survey builders to consider
- Cognito Forms · #1 · 100% uptime
- Google Forms · #2 · 100% uptime
- Jotform · #3 · 100% uptime
- Paperform · #4 · 100% uptime