Restaurant Online Ordering Platforms · reliability comparison
Flipdish vs Lunchbox: which is more reliable? (2026)
Lunchbox is more reliable than Flipdish, scoring 92.1 vs 64.2 out of 100. Over the last 90 days Flipdish reported 4 incidents and Lunchbox reported 6, with effective uptime of 99.47% and 99.95% respectively. Lunchbox resolves incidents faster on average (1h 17m).
Data updated Nov 1, 2026 · How we score
| Metric | Flipdish | Lunchbox |
|---|---|---|
| Reliability score | 64.2 | 92.1 |
| Rank (online ordering platforms) | #11 | #6 |
| Uptime (90 days) | 99.47% | 99.95% |
| Incidents (90 days) | 4 | 6 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 11h 36m | 1h 17m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Flipdish and Lunchbox differ
- Lunchbox reported 50% more incidents than Flipdish over the last 90 days (6 vs 4).
- Flipdish had 1 partial or major outage, compared with 0 for Lunchbox.
- Lunchbox fixes problems faster: 1h 17m on average, against 11h 36m for Flipdish (9.1× quicker).
- Flipdish's longest outage on record lasted 22h 44m (Sep 3, 2026); Lunchbox's lasted 2h 32m (May 5, 2026).
90-day uptime
Flipdish
Lunchbox
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Flipdish incidents
- Partial outageSep 3, 2026 · resolved in 22h 44m
App Not Available on the Sunmi App Store
Affected: Kiosks, Flipdish Terminals
- InformationalAug 29, 2026 · resolved in 6h 39m
Vodafone internet outage in Ireland
Affected: Web Ordering, Flipdish POS, Kiosks, Flipdish Terminals, Card Payments (Stripe)
- Degraded performanceAug 28, 2026 · resolved in 29m
Affected: Web Ordering, Mobile App Ordering, Hosted Websites, Kiosks
- InformationalAug 6, 2026 · resolved in 21m
Recent Lunchbox incidents
- Degraded performanceOct 23, 2026 · resolved in 1h 32m
3P Order Processing Degradation
Affected: Aggregation
- Degraded performanceSep 21, 2026 · resolved in 1h 13m
Mutual 3rd Party Netlify site for Web: Errors accessing Netlify-hosted sites
Affected: Lunchbox 2.0 Web
- Degraded performanceSep 7, 2026 · resolved in 1h
Lunchbox 2.0 - Incident - Loyalty Lookup and Order Aggregation Degraded Performance
Affected: Lunchbox Loyalty, Aggregation
- InformationalAug 26, 2026 · resolved in 16m
Lunchbox 2.0 - Incident - Degraded Performance
Affected: Lunchbox Admin Dashboard, Lunchbox 2.0 Apps, Lunchbox Loyalty, Lunchbox 2.0 Web, Lunchbox 2.0 Catering, Aggregation
- Degraded performanceAug 26, 2026 · resolved in 1h 56m
Affected: DoorDash Marketplace
- Degraded performanceAug 21, 2026 · resolved in 42m
Lunchbox Loyalty Service - Degraded Performance
Affected: Lunchbox Admin Dashboard
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
See the full most reliable restaurant online ordering platforms ranking →