Restaurant Online Ordering Platforms · reliability comparison
Flipdish vs Olo: which is more reliable? (2026)
Olo is more reliable than Flipdish, scoring 70.3 vs 64.2 out of 100. Over the last 90 days Flipdish reported 4 incidents and Olo reported 11, with effective uptime of 99.47% and 99.63% respectively. Olo resolves incidents faster on average (5h 42m).
Data updated Nov 1, 2026 · How we score
| Metric | Flipdish | Olo |
|---|---|---|
| Reliability score | 64.2 | 70.3 |
| Rank (online ordering platforms) | #11 | #10 |
| Uptime (90 days) | 99.47% | 99.63% |
| Incidents (90 days) | 4 | 11 |
| Partial / major outages | 1 | 1 |
| Avg time to resolve | 11h 36m | 5h 42m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Flipdish and Olo differ
- Olo reported 2.8× as many incidents as Flipdish over the last 90 days (11 vs 4).
- Olo fixes problems faster: 5h 42m on average, against 11h 36m for Flipdish (2.0× quicker).
- Flipdish's longest outage on record lasted 22h 44m (Sep 3, 2026); Olo's lasted 8h 1m (Feb 19, 2026).
90-day uptime
Flipdish
Olo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Flipdish incidents
- Partial outageSep 3, 2026 · resolved in 22h 44m
App Not Available on the Sunmi App Storeofficial update ↗
Affected: Kiosks, Flipdish Terminals
- InformationalAug 29, 2026 · resolved in 6h 39m
Vodafone internet outage in Ireland
Affected: Web Ordering, Flipdish POS, Kiosks, Flipdish Terminals, Card Payments (Stripe)
- Degraded performanceAug 28, 2026 · resolved in 29m
Affected: Web Ordering, Mobile App Ordering, Hosted Websites, Kiosks
- InformationalAug 6, 2026 · resolved in 21m
Recent Olo incidents
- Degraded performanceNov 1, 2026 · ongoing
Payment Processor Issues: Givex
Affected: Payment Processing Partners
- Degraded performanceOct 31, 2026 · resolved in 18h 37m
Payment Processor Issues: Givex
Affected: Payment Processing Partners
- InformationalOct 17, 2026 · resolved in 50m
Payment Gateway Issues: FreedomPay
Affected: POS
- Partial outageOct 10, 2026 · resolved in 1h 13m
Scheduled Orders are Firing Late
Affected: Scheduler
- Degraded performanceSep 27, 2026 · resolved in 20m
Payment Processor Issues: Stripe
Affected: Payment Processing Partners
- Degraded performanceSep 27, 2026 · resolved in 2h 48m
Dispatch Service Disruption: DoorDash
Affected: Dispatch Partners
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
See the full most reliable restaurant online ordering platforms ranking →