Accounting Software · reliability comparison
FreeAgent vs QuickBooks Online: which is more reliable? (2026)
FreeAgent is more reliable than QuickBooks Online, scoring 100.0 vs 87.8 out of 100. Over the last 90 days FreeAgent reported 0 incidents and QuickBooks Online reported 5, with effective uptime of 100% and 99.89% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | FreeAgent | QuickBooks Online |
|---|---|---|
| Reliability score | 100.0 | 87.8 |
| Rank (accounting software tools) | — | #3 |
| Uptime (90 days) | 100% | 99.89% |
| Incidents (90 days) | 0 | 5 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | — | 2h 14m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where FreeAgent and QuickBooks Online differ
- FreeAgent reported no incidents in the last 90 days, while QuickBooks Online reported 5.
- QuickBooks Online had 2 partial or major outages, compared with 0 for FreeAgent.
- FreeAgent's longest outage on record lasted 24m (Mar 12, 2026); QuickBooks Online's lasted 5h 1m (Feb 24, 2026).
90-day uptime
FreeAgent
QuickBooks Online
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent FreeAgent incidents
No incidents reported by FreeAgent in the last 90 days.
Recent QuickBooks Online incidents
- InformationalSep 16, 2026 · resolved in 5h 32m
Duplicate transactions affecting some Payroll and Payments customers
Affected: United States, United States
- Partial outageSep 2, 2026 · resolved in 4m
Some users may encounter issues when trying to Login to QuickBooks Online
Affected: United States, EMEA, Canada
- Degraded performanceAug 31, 2026 · resolved in 2h 4m
Some QuickBooks users receive errors and are unable to view transactions when searching.
Affected: United States
- Partial outageAug 19, 2026 · resolved in 2h 23m
Quickbooks Online Latency Issueofficial update ↗
Affected: United States, EMEA, Canada
- Degraded performanceAug 5, 2026 · resolved in 4h 26m
Affected: EMEA
Other accounting software tools to consider
- Oracle NetSuite · #1 · 99.97% uptime
- Wave · #2 · 99.93% uptime
- FreshBooks · #4 · 99.74% uptime
- Xero · #5 · 98.61% uptime
See the full most reliable small business accounting software ranking →