Accounting Software · reliability comparison
FreshBooks vs Pandle: which is more reliable? (2026)
FreshBooks is more reliable than Pandle, scoring 74.6 vs 40.2 out of 100. Over the last 90 days FreshBooks reported 4 incidents and Pandle reported 2, with effective uptime of 99.74% and 97.60% respectively. FreshBooks resolves incidents faster on average (12h 3m).
Data updated Nov 1, 2026 · How we score
| Metric | FreshBooks | Pandle |
|---|---|---|
| Reliability score | 74.6 | 40.2 |
| Rank (accounting software tools) | #4 | #6 |
| Uptime (90 days) | 99.74% | 97.60% |
| Incidents (90 days) | 4 | 2 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | 12h 3m | 1d 1h |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where FreshBooks and Pandle differ
- FreshBooks reported 2× as many incidents as Pandle over the last 90 days (4 vs 2).
- Pandle had 2 partial or major outages, compared with 0 for FreshBooks.
- FreshBooks fixes problems faster: 12h 3m on average, against 1d 1h for Pandle (2.1× quicker).
- FreshBooks's longest outage on record lasted 6h 17m (Mar 17, 2026); Pandle's lasted 3d (Jun 25, 2026).
90-day uptime
FreshBooks
Pandle
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent FreshBooks incidents
- Degraded performanceOct 30, 2026 · resolved in 14h 9m
FreshBooks - Investigating iOS Login Issue
Affected: iOS App
- Degraded performanceOct 20, 2026 · resolved in 19h 50m
FreshBooks - Component not working
Affected: FreshBooks
- Degraded performanceOct 15, 2026 · resolved in 2h 12m
FreshBooks - Components not working
Affected: FreshBooks
- InformationalAug 4, 2026 · resolved in 22h 31m
FreshBooks - Investigating Issue
Affected: FreshBooks
Recent Pandle incidents
- Major outageOct 20, 2026 · resolved in 6h 56m
Pandle affected by Google Cloud networking issueofficial update ↗
Affected: Web App (my.pandle.co.uk), Mobile App (Android & iOS), Bank Feeds, Email Delivery, API (Private Beta), Website +1 more
- Major outageSep 14, 2026 · resolved in 1d 20h
Issue related to sending emails from Pandleofficial update ↗
Affected: Email Delivery
Other accounting software tools to consider
- Oracle NetSuite · #1 · 99.97% uptime
- Wave · #2 · 99.93% uptime
- QuickBooks Online · #3 · 99.89% uptime
- Xero · #5 · 98.61% uptime
See the full most reliable small business accounting software ranking →