Accounting Software · reliability comparison
FreshBooks vs Zoho Books: which is more reliable? (2026)
Zoho Books is more reliable than FreshBooks, scoring 100.0 vs 74.6 out of 100. Over the last 90 days FreshBooks reported 4 incidents and Zoho Books reported 0, with effective uptime of 99.74% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | FreshBooks | Zoho Books |
|---|---|---|
| Reliability score | 74.6 | 100.0 |
| Rank (accounting software tools) | #4 | — |
| Uptime (90 days) | 99.74% | 100% |
| Incidents (90 days) | 4 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 12h 3m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where FreshBooks and Zoho Books differ
- Zoho Books reported no incidents in the last 90 days, while FreshBooks reported 4.
90-day uptime
FreshBooks
Zoho Books
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent FreshBooks incidents
- Degraded performanceOct 30, 2026 · resolved in 14h 9m
FreshBooks - Investigating iOS Login Issue
Affected: iOS App
- Degraded performanceOct 20, 2026 · resolved in 19h 50m
FreshBooks - Component not working
Affected: FreshBooks
- Degraded performanceOct 15, 2026 · resolved in 2h 12m
FreshBooks - Components not working
Affected: FreshBooks
- InformationalAug 4, 2026 · resolved in 22h 31m
FreshBooks - Investigating Issue
Affected: FreshBooks
Recent Zoho Books incidents
No incidents reported by Zoho Books in the last 90 days.
Other accounting software tools to consider
- Oracle NetSuite · #1 · 99.97% uptime
- Wave · #2 · 99.93% uptime
- QuickBooks Online · #3 · 99.89% uptime
- Xero · #5 · 98.61% uptime
See the full most reliable small business accounting software ranking →