Email Marketing Platforms · reliability comparison
GetResponse vs HubSpot Marketing Hub: which is more reliable? (2026)
HubSpot Marketing Hub is more reliable than GetResponse, scoring 96.2 vs 90.9 out of 100. Over the last 90 days GetResponse reported 2 incidents and HubSpot Marketing Hub reported 10, with effective uptime of 99.94% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | GetResponse | HubSpot Marketing Hub |
|---|---|---|
| Reliability score | 90.9 | 96.2 |
| Rank (email marketing platforms) | #7 | #5 |
| Uptime (90 days) | 99.94% | 100% |
| Incidents (90 days) | 2 | 10 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 3h 47m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where GetResponse and HubSpot Marketing Hub differ
- HubSpot Marketing Hub reported 5× as many incidents as GetResponse over the last 90 days (10 vs 2).
- GetResponse's longest outage on record lasted 2d 11h (May 8, 2026); HubSpot Marketing Hub's lasted 3d (Jul 14, 2026).
90-day uptime
GetResponse
HubSpot Marketing Hub
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent GetResponse incidents
- Degraded performanceOct 21, 2026 · resolved in 3h 24m
File uploads temporarily unavailable in Webinars
Affected: Webinars
- Degraded performanceSep 14, 2026 · resolved in 4h 10m
Issues with image loading affecting Self Service Clients
Affected: Image Hosting
Recent HubSpot Marketing Hub incidents
- InformationalOct 23, 2026 · resolved in 2h 47m
Some HubSpot tools may be unavailable for some users
Affected: CRM, Marketing Tools, Website, Sales Tools, Service Tools, Chat & Automation +5 more
- InformationalOct 22, 2026 · resolved in 1h 53m
- InformationalOct 8, 2026 · resolved in 1h 35m
Marketing email statistics are delayed
Affected: Marketing Tools, Reports
- InformationalOct 2, 2026 · resolved in 1h 53m
HubSpot is experiencing issues
Affected: CRM, Marketing Tools, Chat & Automation
- InformationalSep 23, 2026 · resolved in 13m
- InformationalSep 8, 2026 · resolved in 59m
Other email marketing platforms to consider
- Drip · #1 · 100% uptime
- MailerLite · #2 · 100% uptime
- Omnisend · #3 · 100% uptime
- AWeber · #4 · 100% uptime
See the full most reliable email marketing platforms ranking →