Email Marketing Platforms · reliability comparison
GetResponse vs Moosend: which is more reliable? (2026)
GetResponse and Moosend are effectively tied on reliability (90.9 vs 91.6). Over the last 90 days GetResponse reported 2 incidents and Moosend reported 2, with effective uptime of 99.94% and 99.92% respectively. Moosend resolves incidents faster on average (1h 34m).
Data updated Nov 1, 2026 · How we score
| Metric | GetResponse | Moosend |
|---|---|---|
| Reliability score | 90.9 | 91.6 |
| Rank (email marketing platforms) | #7 | #6 |
| Uptime (90 days) | 99.94% | 99.92% |
| Incidents (90 days) | 2 | 2 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | 3h 47m | 1h 34m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where GetResponse and Moosend differ
- Moosend had 2 partial or major outages, compared with 0 for GetResponse.
- Moosend fixes problems faster: 1h 34m on average, against 3h 47m for GetResponse (2.4× quicker).
- GetResponse's longest outage on record lasted 2d 11h (May 8, 2026); Moosend's lasted 3h 15m (Jul 22, 2026).
90-day uptime
GetResponse
Moosend
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent GetResponse incidents
- Degraded performanceOct 21, 2026 · resolved in 3h 24m
File uploads temporarily unavailable in Webinars
Affected: Webinars
- Degraded performanceSep 14, 2026 · resolved in 4h 10m
Issues with image loading affecting Self Service Clients
Affected: Image Hosting
Recent Moosend incidents
- Partial outageSep 25, 2026 · resolved in 1h 30m
Affected: SMTP, Platform
- Partial outageAug 25, 2026 · resolved in 1h 38m
Issues affecting API and Integrations
Affected: API & Integrations, Platform
Other email marketing platforms to consider
- Drip · #1 · 100% uptime
- MailerLite · #2 · 100% uptime
- Omnisend · #3 · 100% uptime
- AWeber · #4 · 100% uptime
See the full most reliable email marketing platforms ranking →