Salon & Spa Booking Software · reliability comparison
GlossGenius vs Timely: which is more reliable? (2026)
Timely is more reliable than GlossGenius, scoring 90.2 vs 65.1 out of 100. Over the last 90 days GlossGenius reported 11 incidents and Timely reported 3, with effective uptime of 99.36% and 99.90% respectively. Timely resolves incidents faster on average (1h 29m).
Data updated Nov 1, 2026 · How we score
| Metric | GlossGenius | Timely |
|---|---|---|
| Reliability score | 65.1 | 90.2 |
| Rank (salon & spa booking apps) | #6 | #3 |
| Uptime (90 days) | 99.36% | 99.90% |
| Incidents (90 days) | 11 | 3 |
| Partial / major outages | 4 | 2 |
| Avg time to resolve | 2h 52m | 1h 29m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where GlossGenius and Timely differ
- GlossGenius reported 3.7× as many incidents as Timely over the last 90 days (11 vs 3).
- GlossGenius had 4 partial or major outages, compared with 2 for Timely.
- Timely fixes problems faster: 1h 29m on average, against 2h 52m for GlossGenius.
- GlossGenius's longest outage on record lasted 1d 4h (Jan 19, 2026); Timely's lasted 19h 23m (Mar 30, 2026).
90-day uptime
GlossGenius
Timely
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent GlossGenius incidents
- Degraded performanceOct 28, 2026 · resolved in 3h 29m
- Degraded performanceOct 27, 2026 · resolved in 1h 33m
- Degraded performanceOct 23, 2026 · resolved in 54m
- Partial outageOct 14, 2026 · resolved in 15h 10m
- Degraded performanceSep 29, 2026 · resolved in 14m
- Degraded performanceSep 25, 2026 · resolved in 44m
Recent Timely incidents
- Degraded performanceOct 15, 2026 · resolved in 37m
Error responses on main website showing high delay
Affected: Timely App
- Partial outageSep 23, 2026 · resolved in 46m
Affected: Timely App
- Partial outageAug 11, 2026 · resolved in 3h 3m
Partial outage in Timely applications
Affected: Email Sending, SMS Sending, Integrations / Webhooks
Other salon & spa booking apps to consider
- Booker · #1 · 99.99% uptime
- Vagaro · #2 · 99.96% uptime
- Meevo · #4 · 99.82% uptime
- Boulevard · #5 · 99.67% uptime
See the full most reliable salon & spa booking software ranking →