Salon & Spa Booking Software · reliability comparison
GlossGenius vs Vagaro: which is more reliable? (2026)
Vagaro is more reliable than GlossGenius, scoring 91.5 vs 65.1 out of 100. Over the last 90 days GlossGenius reported 11 incidents and Vagaro reported 1, with effective uptime of 99.36% and 99.96% respectively. GlossGenius resolves incidents faster on average (2h 52m).
Data updated Nov 1, 2026 · How we score
| Metric | GlossGenius | Vagaro |
|---|---|---|
| Reliability score | 65.1 | 91.5 |
| Rank (salon & spa booking apps) | #6 | #2 |
| Uptime (90 days) | 99.36% | 99.96% |
| Incidents (90 days) | 11 | 1 |
| Partial / major outages | 4 | 0 |
| Avg time to resolve | 2h 52m | 4h 37m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where GlossGenius and Vagaro differ
- GlossGenius reported 11× as many incidents as Vagaro over the last 90 days (11 vs 1).
- GlossGenius had 4 partial or major outages, compared with 0 for Vagaro.
- GlossGenius fixes problems faster: 2h 52m on average, against 4h 37m for Vagaro.
- GlossGenius's longest outage on record lasted 1d 4h (Jan 19, 2026); Vagaro's lasted 7h 9m (Feb 13, 2026).
90-day uptime
GlossGenius
Vagaro
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent GlossGenius incidents
- Degraded performanceOct 28, 2026 · resolved in 3h 29m
- Degraded performanceOct 27, 2026 · resolved in 1h 33m
- Degraded performanceOct 23, 2026 · resolved in 54m
- Partial outageOct 14, 2026 · resolved in 15h 10m
- Degraded performanceSep 29, 2026 · resolved in 14m
- Degraded performanceSep 25, 2026 · resolved in 44m
Recent Vagaro incidents
- Degraded performanceSep 15, 2026 · resolved in 4h 37m
Site loading issues - Sept 15, 2026
Affected: Vagaro.com
Other salon & spa booking apps to consider
- Booker · #1 · 99.99% uptime
- Timely · #3 · 99.90% uptime
- Meevo · #4 · 99.82% uptime
- Boulevard · #5 · 99.67% uptime
See the full most reliable salon & spa booking software ranking →