Payment Processors · reliability comparison
GoCardless vs Paddle: which is more reliable? (2026)
Paddle is more reliable than GoCardless, scoring 93.6 vs 38.0 out of 100. Over the last 90 days GoCardless reported 8 incidents and Paddle reported 2, with effective uptime of 97.84% and 99.96% respectively. Paddle resolves incidents faster on average (2h 19m).
Data updated Nov 2, 2026 · How we score
| Metric | GoCardless | Paddle |
|---|---|---|
| Reliability score | 38.0 | 93.6 |
| Rank (payment processors) | #14 | #2 |
| Uptime (90 days) | 97.84% | 99.96% |
| Incidents (90 days) | 8 | 2 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 1d 19h | 2h 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where GoCardless and Paddle differ
- GoCardless reported 4× as many incidents as Paddle over the last 90 days (8 vs 2).
- GoCardless had 2 partial or major outages, compared with 0 for Paddle.
- Paddle fixes problems faster: 2h 19m on average, against 1d 19h for GoCardless (18.6× quicker).
- GoCardless's longest outage on record lasted 1d 1h (May 19, 2026); Paddle's lasted 1d 22h (Apr 28, 2026).
90-day uptime
GoCardless
Paddle
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent GoCardless incidents
- InformationalOct 20, 2026 · resolved in 55m
- InformationalOct 12, 2026 · resolved in 2d 23h
- Degraded performanceOct 1, 2026 · resolved in 3d 20h
Bacs Processing Issue Affecting Payments Scheduled for Collection on 2 October
Affected: Submissions
- Degraded performanceSep 24, 2026 · ongoing
Intermittent ARUDD-8 failures for Nationwide Bank
Affected: Submissions
- Partial outageSep 21, 2026 · resolved in 1d
Delayed BACS reportsofficial update ↗
Affected: Reporting
- InformationalSep 4, 2026 · resolved in 16d 19h
Recent Paddle incidents
- Degraded performanceOct 21, 2026 · resolved in 4h 5m
Issue affecting metrics and reporting in the seller dashboard
Affected: Production - Billing, Production - Classic
- MaintenanceSep 21, 2026 · ongoing
Affected: Production - Classic, Production - Billing, Production - Classic, Production - Billing, Production - Billing, Production - Billing +1 more
- Degraded performanceSep 2, 2026 · resolved in 33m
Report downloads unavailable in the Paddle Dashboard
Affected: Production - Billing
- MaintenanceAug 7, 2026 · ongoing
Production and Sandbox Databases Maintenance
Affected: Sandbox - Billing, Production - Classic, Production - Billing, Production - Billing, Sandbox - Billing, Sandbox - Classic +10 more