Video Conferencing · reliability comparison
GoTo Meeting vs Zoom Meetings: which is more reliable? (2026)
GoTo Meeting is more reliable than Zoom Meetings, scoring 92.1 vs 66.9 out of 100. Over the last 90 days GoTo Meeting reported 3 incidents and Zoom Meetings reported 14, with effective uptime of 99.94% and 99.61% respectively. GoTo Meeting resolves incidents faster on average (48m).
Data updated Nov 1, 2026 · How we score
| Metric | GoTo Meeting | Zoom Meetings |
|---|---|---|
| Reliability score | 92.1 | 66.9 |
| Rank (video conferencing platforms) | #4 | #5 |
| Uptime (90 days) | 99.94% | 99.61% |
| Incidents (90 days) | 3 | 14 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 48m | 9h 21m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where GoTo Meeting and Zoom Meetings differ
- Zoom Meetings reported 4.7× as many incidents as GoTo Meeting over the last 90 days (14 vs 3).
- GoTo Meeting had 3 partial or major outages, compared with 0 for Zoom Meetings.
- GoTo Meeting fixes problems faster: 48m on average, against 9h 21m for Zoom Meetings (11.6× quicker).
- GoTo Meeting's longest outage on record lasted 2h 42m (Mar 18, 2026); Zoom Meetings's lasted 3d (Jun 15, 2026).
90-day uptime
GoTo Meeting
Zoom Meetings
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent GoTo Meeting incidents
- Partial outageSep 29, 2026 · resolved in 32m
GoTo Meeting, Webinar or Training - Webcam or screen share issues
Affected: GoTo Meeting, GoTo Webinar, GoTo Training
- Partial outageSep 8, 2026 · resolved in 52m
Affected: Contact Center, GoTo Meeting, Rescue, Customer Engagement, VoIP Calls - GoTo Connect Web, GoTo Webinar +14 more
- Partial outageSep 4, 2026 · resolved in 1h 1m
Emails not being delivered to customers
Affected: GoTo Meeting, Rescue, Pro/Central, GoTo Webinar, Helpdesk, GoToMyPC +3 more
Recent Zoom Meetings incidents
- Degraded performanceOct 23, 2026 · resolved in 32m
Service Degradation Affecting Multiple Zoom Services
Affected: Zoom Meetings, Zoom Chat, Zoom Contact Center, ZoomMate
- Degraded performanceOct 22, 2026 · resolved in 22h 19m
Service Degradation Affecting Zoom Meetings Services in the US.
Affected: Zoom Meetings
- InformationalOct 13, 2026 · resolved in 6h 50m
Service degradation affecting Zoom Meeting API in US region
Affected: Zoom Meetings, Zoom Webinars
- Degraded performanceOct 4, 2026 · resolved in 1h 22m
Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.
Affected: Zoom Workspace Reservation, Zoom Visitor Management, Zoom Rooms, Workspace Reservation Dashboard & Reporting
- InformationalOct 1, 2026 · resolved in 1h 45m
Affected: Zoom Meetings, Zoom Contact Center, Zoom Virtual Agent, Calendar, Zoom Contact Center, Voice Agent +6 more
- Degraded performanceSep 24, 2026 · resolved in 6h 10m
Service Degradation Affecting Live Transcription Services.
Affected: Live Transcription
Other video conferencing platforms to consider
- Google Meet · #1 · 100% uptime
- Livestorm · #2 · 99.99% uptime
- Whereby · #3 · 99.95% uptime
- Webex Meetings · #6 · 99.37% uptime
See the full most reliable video conferencing platforms ranking →