Therapy Practice Management Software · reliability comparison
Healthie vs ICANotes: which is more reliable? (2026)
Healthie is more reliable than ICANotes, scoring 90.5 vs 80.0 out of 100. Over the last 90 days Healthie reported 14 incidents and ICANotes reported 0, with effective uptime of 99.96% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Healthie | ICANotes |
|---|---|---|
| Reliability score | 90.5 | 80.0 |
| Rank (therapy practice management platforms) | #5 | — |
| Uptime (90 days) | 99.96% | 100% |
| Incidents (90 days) | 14 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 1h 11m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 0/100 |
Where Healthie and ICANotes differ
- ICANotes reported no incidents in the last 90 days, while Healthie reported 14.
90-day uptime
Healthie
ICANotes
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Healthie incidents
- InformationalOct 29, 2026 · resolved in 34m
- InformationalOct 26, 2026 · resolved in 43m
- InformationalOct 26, 2026 · resolved in 1h 17m
- Degraded performanceOct 23, 2026 · resolved in 43m
Affected: Zoom
- Degraded performanceOct 8, 2026 · resolved in 1h 5m
Affected: API
- MaintenanceOct 6, 2026 · ongoing
Scheduled maintenance: AI Scribe transcription
Affected: Scribe
Recent ICANotes incidents
No incidents reported by ICANotes in the last 90 days.
Other therapy practice management platforms to consider
- Cliniko · #1 · 100% uptime
- TheraNest (Ensora Health) · #2 · 100% uptime
- TherapyAppointment · #3 · 100% uptime
- Practice Better · #4 · 99.93% uptime
See the full most reliable therapy practice management software ranking →