Therapy Practice Management Software · reliability comparison
Healthie vs Practice Better: which is more reliable? (2026)
Healthie and Practice Better are effectively tied on reliability (88.5 vs 90.2). Over the last 90 days Healthie reported 13 incidents and Practice Better reported 2, with effective uptime of 99.96% and 99.93% respectively. Healthie resolves incidents faster on average (1h 11m).
Data updated Nov 2, 2026 · How we score
VS
| Metric | Healthie | Practice Better |
|---|---|---|
| Reliability score | 88.5 | 90.2 |
| Rank (therapy practice management platforms) | #5 | #4 |
| Uptime (90 days) | 99.96% | 99.93% |
| Incidents (90 days) | 13 | 2 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | 1h 11m | 1h 23m |
| Outages we detected | 0 | 0 |
| Transparency score | Collecting data | Collecting data |
Where Healthie and Practice Better differ
- Healthie reported 6.5× as many incidents as Practice Better over the last 90 days (13 vs 2).
- Practice Better had 2 partial or major outages, compared with 0 for Healthie.
- Healthie fixes problems faster: 1h 11m on average, against 1h 23m for Practice Better.
- Healthie's longest incident on record lasted 3d (Sep 2, 2026); Practice Better's lasted 1d 6h (Dec 3, 2025).
90-day uptime
Healthie
Practice Better
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Healthie incidents
- InformationalOct 29, 2026 · resolved in 34m
- InformationalOct 26, 2026 · resolved in 43m
- InformationalOct 26, 2026 · resolved in 1h 17m
- Degraded performanceOct 23, 2026 · resolved in 43m
Affected: Zoom
- Degraded performanceOct 8, 2026 · resolved in 1h 5m
Affected: API
- MaintenanceOct 6, 2026 · ongoing
Scheduled maintenance: AI Scribe transcription
Affected: Scribe
Recent Practice Better incidents
- Partial outageSep 22, 2026 · resolved in 2h 24m
DrFirst Disruptionofficial update ↗
Affected: DrFirst
- Partial outageAug 24, 2026 · resolved in 22m
Web Portal - Degraded Performance
Affected: Web Portal
Other therapy practice management platforms to consider
- TherapyAppointment · #1 · 100% uptime
- TheraNest (Ensora Health) · #2 · 100% uptime
- Cliniko · #3 · 100% uptime
- Owl Practice · #6 · 99.97% uptime
See the full most reliable therapy practice management software ranking →