Payment Processors · reliability comparison
Helcim vs Stripe: which is more reliable? (2026)
Helcim is more reliable than Stripe, scoring 91.9 vs 89.7 out of 100. Over the last 90 days Helcim reported 1 incident and Stripe reported 28, with effective uptime of 99.97% and 99.99% respectively. Stripe resolves incidents faster on average (19m).
Data updated Nov 1, 2026 · How we score
| Metric | Helcim | Stripe |
|---|---|---|
| Reliability score | 91.9 | 89.7 |
| Rank (payment processors) | #3 | #4 |
| Uptime (90 days) | 99.97% | 99.99% |
| Incidents (90 days) | 1 | 28 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 4h 21m | 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Helcim and Stripe differ
- Stripe reported 28× as many incidents as Helcim over the last 90 days (28 vs 1).
- Stripe had 1 partial or major outage, compared with 0 for Helcim.
- Stripe fixes problems faster: 19m on average, against 4h 21m for Helcim (14.0× quicker).
- Helcim's longest outage on record lasted 1h 6m (May 9, 2026); Stripe's lasted 2h 52m (May 16, 2026).
90-day uptime
Helcim
Stripe
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Helcim incidents
- Degraded performanceOct 24, 2026 · resolved in 4h 21m
Payment processing interrupted
Affected: Payment Tools
Recent Stripe incidents
- InformationalNov 1, 2026 · resolved in 2h 5m
Elevated Instant Payouts failures
Affected: Stripe core components
- InformationalOct 24, 2026 · resolved in 1h
Affected: Acquirers and payment methods
- InformationalOct 22, 2026 · resolved in 3h 36m
Affected: Acquirers and payment methods
- InformationalOct 22, 2026 · resolved in 2h 25m
Affected: Acquirers and payment methods
- InformationalOct 20, 2026 · resolved in 2h 18m
Spike in cancellations and expired errors with PayByBank payments
Affected: Acquirers and payment methods
- InformationalOct 20, 2026 · resolved in 9h 33m
Affected: Acquirers and payment methods