Payment Processors · reliability comparison
Helcim vs Worldpay: which is more reliable? (2026)
Helcim is more reliable than Worldpay, scoring 91.9 vs 34.0 out of 100. Over the last 90 days Helcim reported 1 incident and Worldpay reported 51, with effective uptime of 99.97% and 96.85% respectively. Helcim resolves incidents faster on average (4h 21m).
Data updated Nov 2, 2026 · How we score
| Metric | Helcim | Worldpay |
|---|---|---|
| Reliability score | 91.9 | 34.0 |
| Rank (payment processors) | #3 | #15 |
| Uptime (90 days) | 99.97% | 96.85% |
| Incidents (90 days) | 1 | 51 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 4h 21m | 4h 31m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Helcim and Worldpay differ
- Worldpay reported 51× as many incidents as Helcim over the last 90 days (51 vs 1).
- Helcim's longest outage on record lasted 1h 6m (May 9, 2026); Worldpay's lasted 3d (Oct 12, 2026).
90-day uptime
Helcim
Worldpay
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Helcim incidents
- Degraded performanceOct 24, 2026 · resolved in 4h 21m
Payment processing interrupted
Affected: Payment Tools
Recent Worldpay incidents
- Degraded performanceNov 1, 2026 · resolved in 3h 14m
INC0713314 - We are aware of potential issues with a Third Party
Affected: Authorization & Payments
- InformationalNov 1, 2026 · resolved in <1m
INC0713069 - We have resolved issues with Authorization & Payments.
Affected: Authorization & Payments
- Degraded performanceNov 1, 2026 · resolved in 1h 23m
INC0712171 - We are aware of potential issues with a Third Party
Affected: Authorization & Payments
- Degraded performanceOct 30, 2026 · ongoing
INC0710790 - We are investigating potential issues with payment refunds.
Affected: Authorization & Payments
- Degraded performanceOct 29, 2026 · resolved in 1h 24m
INC0709613 - WPG - Maintenance Extended - Degradation of service
Affected: Authorization & Payments
- Degraded performanceOct 28, 2026 · resolved in 10m
INC0708391 - Biller Solutions - We are investigating issues with Authorization & Payments
Affected: Authorization & Payments