Cloud Providers · reliability comparison
Hetzner Cloud vs UpCloud: which is more reliable? (2026)
Hetzner Cloud is more reliable than UpCloud, scoring 69.6 vs 59.1 out of 100. Over the last 90 days Hetzner Cloud reported 5 incidents and UpCloud reported 5, with effective uptime of 99.58% and 99.37% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Hetzner Cloud | UpCloud |
|---|---|---|
| Reliability score | 69.6 | 59.1 |
| Rank (cloud providers) | #2 | #4 |
| Uptime (90 days) | 99.58% | 99.37% |
| Incidents (90 days) | 5 | 5 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | — | 17h 6m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Hetzner Cloud and UpCloud differ
- UpCloud had 1 partial or major outage, compared with 0 for Hetzner Cloud.
90-day uptime
Hetzner Cloud
UpCloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Hetzner Cloud incidents
- Degraded performanceOct 30, 2026 · ongoing
CVE-2026-97631 - critical security vulnerability in the EDK II UEFI firmware component
- Degraded performanceOct 27, 2026 · resolved (duration not published)
- Degraded performanceOct 15, 2026 · resolved (duration not published)
- Degraded performanceSep 24, 2026 · resolved (duration not published)
October billing run: One-time billing of outstanding amounts below €10
- Degraded performanceSep 11, 2026 · resolved (duration not published)
Recent UpCloud incidents
- Degraded performanceOct 23, 2026 · resolved in 1h 48m
UpCloud API and Control Panel Connectivity Issues
Affected: UpCloud Control Panel, API
- Degraded performanceOct 6, 2026 · resolved in 7d 7h
[SG-SIN1] Managed Object Storage Issue
Affected: APAC-1: Managed Object Storage
- Degraded performanceSep 28, 2026 · resolved in 2h 40m
[FI-HEL2]: File Storage Issues
Affected: FI-HEL2: File Storage
- Degraded performanceAug 25, 2026 · resolved in 7h 4m
[DE-FRA1]: Storage Backend Issue
Affected: DE-FRA1: Storage Backends
- Partial outageAug 11, 2026 · resolved in 1h 57m
Affected: AU-SYD1: Cloud Servers, DE-FRA1: Cloud Servers, ES-MAD1: Cloud Servers, FI-HEL1: Cloud Servers, FI-HEL2: Cloud Servers, NL-AMS1: Cloud Servers +9 more
Other cloud providers to consider
- IBM Cloud · #1 · 100% uptime
- Amazon Web Services (AWS) · #3 · 99.43% uptime
- Google Cloud · #5 · 98.90% uptime
- DigitalOcean · #6 · 98.04% uptime