Employee Scheduling Software · reliability comparison
Homebase vs Planday: which is more reliable? (2026)
Homebase is more reliable than Planday, scoring 96.9 vs 94.0 out of 100. Over the last 90 days Homebase reported 2 incidents and Planday reported 4, with effective uptime of 99.99% and 99.97% respectively. Planday resolves incidents faster on average (54m).
Data updated Nov 1, 2026 · How we score
| Metric | Homebase | Planday |
|---|---|---|
| Reliability score | 96.9 | 94.0 |
| Rank (employee scheduling apps) | #5 | #9 |
| Uptime (90 days) | 99.99% | 99.97% |
| Incidents (90 days) | 2 | 4 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 59m | 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Homebase and Planday differ
- Planday reported 2× as many incidents as Homebase over the last 90 days (4 vs 2).
- Planday had 1 partial or major outage, compared with 0 for Homebase.
- Homebase's longest outage on record lasted 23m (May 11, 2026); Planday's lasted 1h 43m (Nov 19, 2025).
90-day uptime
Homebase
Planday
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Homebase incidents
- Degraded performanceOct 1, 2026 · resolved in 59m
- InformationalAug 25, 2026 · resolved in 17m
Recent Planday incidents
- Partial outageNov 1, 2026 · resolved in 39m
Affected: Web, Punch Clock, Mobile App - iOS, Mobile App - Android, Mobile Kiosk App, Open API +1 more
- InformationalOct 30, 2026 · resolved in <1m
- Degraded performanceAug 10, 2026 · resolved in 33m
Affected: Web
- Degraded performanceAug 6, 2026 · resolved in 1h 30m
Degraded performance in some parts of our product - Particularly on Payroll export
Affected: Web
Other employee scheduling apps to consider
- Buddy Punch · #1 · 100% uptime
- Connecteam · #2 · 100% uptime
- QuickBooks Time · #3 · 100% uptime
- Shiftboard · #4 · 100% uptime
See the full most reliable employee scheduling software ranking →