Social Media Management Tools · reliability comparison
Hootsuite vs Planable: which is more reliable? (2026)
Planable is more reliable than Hootsuite, scoring 95.0 vs 59.6 out of 100. Over the last 90 days Hootsuite reported 8 incidents and Planable reported 1, with effective uptime of 99.43% and 99.98% respectively. Planable resolves incidents faster on average (2h 19m).
Data updated Nov 1, 2026 · How we score
| Metric | Hootsuite | Planable |
|---|---|---|
| Reliability score | 59.6 | 95.0 |
| Rank (social media management tools) | #6 | #1 |
| Uptime (90 days) | 99.43% | 99.98% |
| Incidents (90 days) | 8 | 1 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 16h 25m | 2h 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Hootsuite and Planable differ
- Hootsuite reported 8× as many incidents as Planable over the last 90 days (8 vs 1).
- Planable fixes problems faster: 2h 19m on average, against 16h 25m for Hootsuite (7.1× quicker).
- Hootsuite's longest outage on record lasted 23h 22m (Apr 16, 2026); Planable's lasted 3h 51m (Jun 12, 2026).
90-day uptime
Hootsuite
Planable
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Hootsuite incidents
- InformationalOct 13, 2026 · ongoing
Help Center Content Translations
Affected: Hootsuite Web Application, Talkwalker Web Application
- Degraded performanceOct 7, 2026 · resolved in 1h 26m
Affected: Hootsuite Web Application, Hootsuite Mobile Application
- InformationalSep 28, 2026 · resolved in <1m
- Degraded performanceSep 23, 2026 · resolved in 4h 2m
Issues authenticating Thread accounts with Hootsuite
Affected: Hootsuite Web Application, Hootsuite Mobile Application, Talkwalker Web Application
- InformationalSep 3, 2026 · resolved in <1m
- Degraded performanceAug 26, 2026 · resolved in 58m
Issues publishing content with Proofpoint
Affected: Hootsuite Web Application, Hootsuite Mobile Application
Recent Planable incidents
- Degraded performanceSep 7, 2026 · resolved in 2h 19m
Other social media management tools to consider
- Later · #2 · 99.89% uptime
- SocialBee · #3 · 100% uptime
- Vista Social · #4 · 99.86% uptime
- Sprout Social · #5 · 99.68% uptime
See the full most reliable social media management tools ranking →