Field Service Management · reliability comparison
Housecall Pro vs Skedulo: which is more reliable? (2026)
Housecall Pro is more reliable than Skedulo, scoring 91.4 vs 83.1 out of 100. Over the last 90 days Housecall Pro reported 2 incidents and Skedulo reported 3, with effective uptime of 99.93% and 99.85% respectively. Housecall Pro resolves incidents faster on average (2h 17m).
Data updated Nov 2, 2026 · How we score
| Metric | Housecall Pro | Skedulo |
|---|---|---|
| Reliability score | 91.4 | 83.1 |
| Rank (field service management apps) | #7 | #11 |
| Uptime (90 days) | 99.93% | 99.85% |
| Incidents (90 days) | 2 | 3 |
| Partial / major outages | 1 | 1 |
| Avg time to resolve | 2h 17m | 6h 2m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Housecall Pro and Skedulo differ
- Skedulo reported 50% more incidents than Housecall Pro over the last 90 days (3 vs 2).
- Housecall Pro fixes problems faster: 2h 17m on average, against 6h 2m for Skedulo (2.6× quicker).
- Housecall Pro's longest outage on record lasted 7h 22m (Jul 2, 2026); Skedulo's lasted 3d (May 21, 2026).
90-day uptime
Housecall Pro
Skedulo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Housecall Pro incidents
- Major outageSep 3, 2026 · resolved in 57m
Service Instabilityofficial update ↗
Affected: Pro web, Text notifications, Email notifications, iOS Mobile App, Android mobile app
- Degraded performanceAug 11, 2026 · resolved in 3h 37m
Delayed job payment status for cash/check/other invoice payments (up to 1 hour)
Affected: Payment processing - Stripe
Recent Skedulo incidents
- MaintenanceOct 28, 2026 · ongoing
Essential Platform Maintenance - EMEA
Affected: Skedulo Mobile App, Skedulo API, Skedulo On Salesforce, Skedulo Pulse Platform
- Partial outageOct 13, 2026 · resolved in 1h 20m
Web app errors - Component failed to load
Affected: Skedulo On Salesforce, Skedulo Pulse Platform
- Degraded performanceOct 12, 2026 · resolved in 2h 15m
US Analytics Experiencing Issue
Affected: Skedulo Pulse Platform
- Degraded performanceSep 16, 2026 · resolved in 14h 32m
Elevated Error rates for Skedulo on Salesforce Customers
Affected: Skedulo On Salesforce
- MaintenanceAug 31, 2026 · ongoing
Essential Platform Maintenance - Canada
Affected: Skedulo Mobile App, Skedulo API, Skedulo On Salesforce, Skedulo Pulse Platform
- MaintenanceAug 31, 2026 · ongoing
Essential Platform Maintenance - EMEA
Affected: Skedulo Mobile App, Skedulo API, Skedulo On Salesforce, Skedulo Pulse Platform
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Kickserv · #2 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
See the full most reliable field service management software ranking →