Field Service Management · reliability comparison
Housecall Pro vs Successware: which is more reliable? (2026)
Successware is more reliable than Housecall Pro, scoring 100.0 vs 91.4 out of 100. Over the last 90 days Housecall Pro reported 2 incidents and Successware reported 0, with effective uptime of 99.93% and 100% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | Housecall Pro | Successware |
|---|---|---|
| Reliability score | 91.4 | 100.0 |
| Rank (field service management apps) | #7 | #3 |
| Uptime (90 days) | 99.93% | 100% |
| Incidents (90 days) | 2 | 0 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 2h 17m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Housecall Pro and Successware differ
- Successware reported no incidents in the last 90 days, while Housecall Pro reported 2.
- Housecall Pro had 1 partial or major outage, compared with 0 for Successware.
- Housecall Pro's longest outage on record lasted 7h 22m (Jul 2, 2026); Successware's lasted 19h 48m (Jun 25, 2026).
90-day uptime
Housecall Pro
Successware
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Housecall Pro incidents
- Major outageSep 3, 2026 · resolved in 57m
Service Instabilityofficial update ↗
Affected: Pro web, Text notifications, Email notifications, iOS Mobile App, Android mobile app
- Degraded performanceAug 11, 2026 · resolved in 3h 37m
Delayed job payment status for cash/check/other invoice payments (up to 1 hour)
Affected: Payment processing - Stripe
Recent Successware incidents
No incidents reported by Successware in the last 90 days.
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Kickserv · #2 · 100% uptime
- Tradify · #4 · 100% uptime
- Zuper · #5 · 99.99% uptime
See the full most reliable field service management software ranking →