CRM Software · reliability comparison
HubSpot CRM vs Zoho CRM: which is more reliable? (2026)
Zoho CRM is more reliable than HubSpot CRM, scoring 100.0 vs 95.9 out of 100. Over the last 90 days HubSpot CRM reported 11 incidents and Zoho CRM reported 0, with effective uptime of 100% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | HubSpot CRM | Zoho CRM |
|---|---|---|
| Reliability score | 95.9 | 100.0 |
| Rank (CRMs) | #2 | — |
| Uptime (90 days) | 100% | 100% |
| Incidents (90 days) | 11 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where HubSpot CRM and Zoho CRM differ
- Zoho CRM reported no incidents in the last 90 days, while HubSpot CRM reported 11.
90-day uptime
HubSpot CRM
Zoho CRM
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent HubSpot CRM incidents
- InformationalOct 23, 2026 · resolved in 2h 47m
Some HubSpot tools may be unavailable for some users
Affected: CRM, Marketing Tools, Website, Sales Tools, Service Tools, Chat & Automation +5 more
- InformationalOct 22, 2026 · resolved in 1h 53m
- InformationalOct 8, 2026 · resolved in 1h 35m
Marketing email statistics are delayed
Affected: Marketing Tools, Reports
- InformationalOct 2, 2026 · resolved in 1h 53m
HubSpot is experiencing issues
Affected: CRM, Marketing Tools, Chat & Automation
- InformationalSep 24, 2026 · resolved in 7h 18m
The Salesforce integration is unavailable for some customers
Affected: Integrations
- InformationalSep 23, 2026 · resolved in 13m
Recent Zoho CRM incidents
No incidents reported by Zoho CRM in the last 90 days.
Other CRMs to consider
- Insightly · #1 · 100% uptime
- folk · #3 · 99.99% uptime
- Close · #4 · 99.89% uptime
- monday CRM · #5 · 99.86% uptime