Restaurant Online Ordering Platforms · reliability comparison
HungerRush vs Olo: which is more reliable? (2026)
HungerRush is more reliable than Olo, scoring 78.9 vs 70.8 out of 100. Over the last 90 days HungerRush reported 3 incidents and Olo reported 11, with effective uptime of 99.71% and 99.64% respectively. HungerRush resolves incidents faster on average (3h 36m).
Data updated Nov 1, 2026 · How we score
| Metric | HungerRush | Olo |
|---|---|---|
| Reliability score | 78.9 | 70.8 |
| Rank (online ordering platforms) | #9 | #10 |
| Uptime (90 days) | 99.71% | 99.64% |
| Incidents (90 days) | 3 | 11 |
| Partial / major outages | 3 | 1 |
| Avg time to resolve | 3h 36m | 5h 42m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where HungerRush and Olo differ
- Olo reported 3.7× as many incidents as HungerRush over the last 90 days (11 vs 3).
- HungerRush had 3 partial or major outages, compared with 1 for Olo.
- HungerRush fixes problems faster: 3h 36m on average, against 5h 42m for Olo.
- HungerRush's longest outage on record lasted 7h 23m (Aug 20, 2026); Olo's lasted 8h 1m (Feb 19, 2026).
90-day uptime
HungerRush
Olo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent HungerRush incidents
- Major outageSep 18, 2026 · resolved in 1h 36m
Affected: WorldPay Express (heritage Revention), WorldPay Integrated Payments (heritage CRS), WorldPay Core
- Partial outageSep 7, 2026 · resolved in 1h 49m
Cloudflare Connectivity Issue Affecting Payment Processing
Affected: WorldPay Express (heritage Revention), WorldPay Integrated Payments (heritage CRS)
- Partial outageAug 20, 2026 · resolved in 7h 23m
Delivery Zone Configuration Loading Issue
Affected: Google Maps
Recent Olo incidents
- Degraded performanceNov 1, 2026 · ongoing
Payment Processor Issues: Givex
Affected: Payment Processing Partners
- Degraded performanceOct 31, 2026 · resolved in 18h 37m
Payment Processor Issues: Givex
Affected: Payment Processing Partners
- InformationalOct 17, 2026 · resolved in 50m
Payment Gateway Issues: FreedomPay
Affected: POS
- Partial outageOct 10, 2026 · resolved in 1h 13m
Scheduled Orders are Firing Late
Affected: Scheduler
- Degraded performanceSep 27, 2026 · resolved in 20m
Payment Processor Issues: Stripe
Affected: Payment Processing Partners
- Degraded performanceSep 27, 2026 · resolved in 2h 48m
Dispatch Service Disruption: DoorDash
Affected: Dispatch Partners
Other online ordering platforms to consider
- SpotOn · #1 · 100% uptime
- Deliverect · #2 · 100% uptime
- Menufy · #3 · 99.97% uptime
- DoorDash Storefront · #4 · 99.97% uptime
See the full most reliable restaurant online ordering platforms ranking →