Therapy Practice Management Software · reliability comparison
ICANotes vs IntakeQ / PracticeQ: which is more reliable? (2026)
ICANotes is more reliable than IntakeQ / PracticeQ, scoring 80.0 vs 49.6 out of 100. Over the last 90 days ICANotes reported 0 incidents and IntakeQ / PracticeQ reported 5, with effective uptime of 100% and 98.67% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | ICANotes | IntakeQ / PracticeQ |
|---|---|---|
| Reliability score | 80.0 | 49.6 |
| Rank (therapy practice management platforms) | — | #9 |
| Uptime (90 days) | 100% | 98.67% |
| Incidents (90 days) | 0 | 5 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | 1d 5h |
| Outages we detected | 0 | 0 |
| Transparency score | 0/100 | 100/100 |
Where ICANotes and IntakeQ / PracticeQ differ
- ICANotes reported no incidents in the last 90 days, while IntakeQ / PracticeQ reported 5.
90-day uptime
ICANotes
IntakeQ / PracticeQ
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ICANotes incidents
No incidents reported by ICANotes in the last 90 days.
Recent IntakeQ / PracticeQ incidents
- Degraded performanceOct 22, 2026 · ongoing
Error when Syncing Diagnosis Codes with ePrescribe
Affected: Application Service
- Degraded performanceOct 6, 2026 · resolved in 1d 17h
Issue with SMS 2FA Code Delivery
Affected: Application Service
- Degraded performanceSep 21, 2026 · resolved in 2d 6h
Issue with Printing Forms/Notes to PDF
Affected: Application Service
- Degraded performanceSep 18, 2026 · resolved in 5h 46m
Issues with Background Processes
Affected: Application Service, White-label Service
- Degraded performanceAug 17, 2026 · resolved in 17h 6m
Affected: Application Service
Other therapy practice management platforms to consider
- Cliniko · #1 · 100% uptime
- TheraNest (Ensora Health) · #2 · 100% uptime
- TherapyAppointment · #3 · 100% uptime
- Practice Better · #4 · 99.93% uptime
See the full most reliable therapy practice management software ranking →