Therapy Practice Management Software · reliability comparison
ICANotes vs Practice Better: which is more reliable? (2026)
Practice Better is more reliable than ICANotes, scoring 92.2 vs 80.0 out of 100. Over the last 90 days ICANotes reported 0 incidents and Practice Better reported 2, with effective uptime of 100% and 99.93% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | ICANotes | Practice Better |
|---|---|---|
| Reliability score | 80.0 | 92.2 |
| Rank (therapy practice management platforms) | — | #4 |
| Uptime (90 days) | 100% | 99.93% |
| Incidents (90 days) | 0 | 2 |
| Partial / major outages | 0 | 2 |
| Avg time to resolve | — | 1h 23m |
| Outages we detected | 0 | 0 |
| Transparency score | 0/100 | 100/100 |
Where ICANotes and Practice Better differ
- ICANotes reported no incidents in the last 90 days, while Practice Better reported 2.
- Practice Better had 2 partial or major outages, compared with 0 for ICANotes.
90-day uptime
ICANotes
Practice Better
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ICANotes incidents
No incidents reported by ICANotes in the last 90 days.
Recent Practice Better incidents
- Partial outageSep 22, 2026 · resolved in 2h 24m
DrFirst Disruptionofficial update ↗
Affected: DrFirst
- Partial outageAug 24, 2026 · resolved in 22m
Web Portal - Degraded Performance
Affected: Web Portal
Other therapy practice management platforms to consider
- Cliniko · #1 · 100% uptime
- TheraNest (Ensora Health) · #2 · 100% uptime
- TherapyAppointment · #3 · 100% uptime
- Healthie · #5 · 99.96% uptime
See the full most reliable therapy practice management software ranking →