SMS & Voice APIs · reliability comparison

Infobip vs Sinch: which is more reliable? (2026)

Infobip is more reliable than Sinch, scoring 73.1 vs 61.1 out of 100. Over the last 90 days Infobip reported 25 incidents and Sinch reported 20, with effective uptime of 99.73% and 99.40% respectively. Infobip resolves incidents faster on average (39m).

Data updated Nov 1, 2026 · How we score

Infobip

73.1/100

Operational

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Sinch

61.1/100

Operational

Visit Sinch ↗
VS
MetricInfobipSinch
Reliability score73.161.1
Rank (SMS & voice APIs)#5#7
Uptime (90 days)99.73%99.40%
Incidents (90 days)2520
Partial / major outages103
Avg time to resolve39m4h 51m
Outages we detected00
Transparency score100/100100/100

Where Infobip and Sinch differ

  • Infobip reported 25% more incidents than Sinch over the last 90 days (25 vs 20).
  • Infobip had 10 partial or major outages, compared with 3 for Sinch.
  • Infobip fixes problems faster: 39m on average, against 4h 51m for Sinch (7.4× quicker).
  • Infobip's longest outage on record lasted 2h 9m (Aug 15, 2026); Sinch's lasted 5h 56m (Jun 9, 2026).

90-day uptime

Infobip

Aug 4, 2026 – Aug 9, 2026: no incidentsAug 10, 2026: 97.82% uptime, 2 incidents (Partial outage)Aug 11, 2026 – Aug 14, 2026: no incidentsAug 15, 2026: 94.80% uptime, 2 incidents (Partial outage)Aug 16, 2026 – Aug 19, 2026: no incidentsAug 20, 2026: 99.10% uptime, 2 incidents (Degraded performance)Aug 21, 2026 – Aug 23, 2026: no incidentsAug 24, 2026: 99.86% uptime, 1 incident (Degraded performance)Aug 25, 2026: no incidentsAug 26, 2026: 94.64% uptime, 2 incidents (Major outage)Aug 27, 2026: no incidentsAug 28, 2026: 99.50% uptime, 1 incident (Degraded performance)Aug 29, 2026 – Sep 7, 2026: no incidentsSep 8, 2026: 99.25% uptime, 1 incident (Partial outage)Sep 9, 2026: 99.99% uptime, 1 incident (Degraded performance)Sep 10, 2026 – Sep 14, 2026: no incidentsSep 15, 2026: 99.07% uptime, 1 incident (Partial outage)Sep 16, 2026 – Sep 24, 2026: no incidentsSep 25, 2026: 99.11% uptime, 1 incident (Major outage)Sep 26, 2026 – Sep 30, 2026: no incidentsOct 1, 2026: 99.99% uptime, 1 incident (Degraded performance)Oct 2, 2026 – Oct 6, 2026: no incidentsOct 7, 2026: 99.11% uptime, 1 incident (Degraded performance)Oct 8, 2026 – Oct 18, 2026: no incidentsOct 19, 2026: 98.00% uptime, 2 incidents (Partial outage)Oct 20, 2026: 98.41% uptime, 2 incidents (Partial outage)Oct 21, 2026: no incidentsOct 22, 2026: 99.20% uptime, 1 incident (Degraded performance)Oct 23, 2026: 98.71% uptime, 2 incidents (Partial outage)Oct 24, 2026 – Oct 27, 2026: no incidentsOct 28, 2026: 99.71% uptime, 1 incident (Degraded performance)Oct 29, 2026 – Oct 30, 2026: no incidentsOct 31, 2026: 99.91% uptime, 1 incident (Degraded performance)Nov 1, 2026: no incidents
90 days ago99.736% average daily uptimeToday

Sinch

Aug 4, 2026 – Aug 12, 2026: no incidentsAug 13, 2026: 99.02% uptime, 3 incidents (Degraded performance)Aug 14, 2026 – Aug 15, 2026: no incidentsAug 16, 2026: 97.94% uptime, 1 incident (Degraded performance)Aug 17, 2026: 90.89% uptime, 1 incident (Degraded performance)Aug 18, 2026 – Aug 23, 2026: no incidentsAug 24, 2026: 98.30% uptime, 1 incident (Degraded performance)Aug 25, 2026: no incidentsAug 26, 2026: 99.23% uptime, 1 incident (Degraded performance)Aug 27, 2026: 93.07% uptime, 2 incidents (Degraded performance)Aug 28, 2026 – Sep 1, 2026: no incidentsSep 2, 2026: 99.29% uptime, 1 incident (Degraded performance)Sep 3, 2026: 98.57% uptime, 1 incident (Degraded performance)Sep 4, 2026: 90.90% uptime, 2 incidents (Degraded performance)Sep 5, 2026 – Sep 8, 2026: no incidentsSep 9, 2026: 98.38% uptime, 3 incidents (Degraded performance)Sep 10, 2026: 99.79% uptime, 1 incident (Partial outage)Sep 11, 2026 – Sep 21, 2026: no incidentsSep 22, 2026: 87.74% uptime, 1 incident (Major outage)Sep 23, 2026 – Sep 30, 2026: no incidentsOct 1, 2026: 98.59% uptime, 2 incidents (Degraded performance)Oct 2, 2026 – Oct 25, 2026: no incidentsOct 26, 2026: 94.61% uptime, 2 incidents (Partial outage)Oct 27, 2026 – Nov 1, 2026: no incidents
90 days ago99.404% average daily uptimeToday

Recent Infobip incidents

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Recent Sinch incidents

Full Sinch reliability report →

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