SMS & Voice APIs · reliability comparison
Infobip vs Textmagic: which is more reliable? (2026)
Textmagic is more reliable than Infobip, scoring 86.2 vs 73.1 out of 100. Over the last 90 days Infobip reported 25 incidents and Textmagic reported 1, with effective uptime of 99.73% and 99.82% respectively. Infobip resolves incidents faster on average (39m).
Data updated Nov 1, 2026 · How we score
| Metric | Infobip | Textmagic |
|---|---|---|
| Reliability score | 73.1 | 86.2 |
| Rank (SMS & voice APIs) | #6 | #4 |
| Uptime (90 days) | 99.73% | 99.82% |
| Incidents (90 days) | 25 | 1 |
| Partial / major outages | 10 | 1 |
| Avg time to resolve | 39m | 3h 44m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Infobip and Textmagic differ
- Infobip reported 25× as many incidents as Textmagic over the last 90 days (25 vs 1).
- Infobip had 10 partial or major outages, compared with 1 for Textmagic.
- Infobip fixes problems faster: 39m on average, against 3h 44m for Textmagic (5.7× quicker).
- Infobip's longest outage on record lasted 2h 9m (Aug 15, 2026); Textmagic's lasted 3h 44m (Aug 20, 2026).
90-day uptime
Infobip
Textmagic
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Infobip incidents
- Degraded performanceOct 31, 2026 · resolved in 8m
Global (Europe) - Partial Packet Loss
Affected: Global (Europe), Global (Europe)
- Degraded performanceOct 28, 2026 · resolved in 27m
United States - HTTP API Degradation
Affected: United States
- Degraded performanceOct 23, 2026 · resolved in 54m
Global (Europe)- Conversations Slowness and Errors
Affected: Global (Europe)
- Partial outageOct 23, 2026 · resolved in 21m
United States - SMPP service degradation
Affected: United States
- Degraded performanceOct 22, 2026 · resolved in 1h 17m
Multiple Locations - Customer Portal Login Service Degradation
Affected: Global (Europe), Great Britain, Indonesia, Saudi Arabia, United Arab Emirates, United States
- Degraded performanceOct 20, 2026 · resolved in 16m
United States - Multiple Service Degradation
Affected: United States
Recent Textmagic incidents
- Major outageAug 20, 2026 · resolved in 3h 44m
Service disruption due to server provider issuesofficial update ↗
Affected: Web App, Sending text messages (Outbound SMS), Receiving text messages (Inbound SMS), Email campaigns, Email to SMS, SMS API Gateway +3 more
Other SMS & voice APIs to consider
- Plivo · #1 · 100% uptime
- SignalWire · #2 · 99.94% uptime
- Telesign · #3 · 99.91% uptime
- Africa's Talking · #5 · 99.80% uptime