SMS & Voice APIs · reliability comparison

Infobip vs Vonage Communications APIs: which is more reliable? (2026)

Infobip is more reliable than Vonage Communications APIs, scoring 73.1 vs 53.7 out of 100. Over the last 90 days Infobip reported 25 incidents and Vonage Communications APIs reported 24, with effective uptime of 99.73% and 99.10% respectively. Infobip resolves incidents faster on average (39m).

Data updated Nov 1, 2026 · How we score

Infobip

73.1/100

Operational

Visit Infobip ↗

Vonage Communications APIs

53.7/100

Degraded

Visit Vonage Communications APIs ↗
VS
MetricInfobipVonage Communications APIs
Reliability score73.153.7
Rank (SMS & voice APIs)#5#8
Uptime (90 days)99.73%99.10%
Incidents (90 days)2524
Partial / major outages100
Avg time to resolve39m10h 44m
Outages we detected00
Transparency score100/100100/100

Where Infobip and Vonage Communications APIs differ

  • Infobip reported 4% more incidents than Vonage Communications APIs over the last 90 days (25 vs 24).
  • Infobip had 10 partial or major outages, compared with 0 for Vonage Communications APIs.
  • Infobip fixes problems faster: 39m on average, against 10h 44m for Vonage Communications APIs (16.4× quicker).
  • Infobip's longest outage on record lasted 2h 9m (Aug 15, 2026); Vonage Communications APIs's lasted 4h 36m (Jun 12, 2026).

90-day uptime

Infobip

Aug 4, 2026 – Aug 9, 2026: no incidentsAug 10, 2026: 97.82% uptime, 2 incidents (Partial outage)Aug 11, 2026 – Aug 14, 2026: no incidentsAug 15, 2026: 94.80% uptime, 2 incidents (Partial outage)Aug 16, 2026 – Aug 19, 2026: no incidentsAug 20, 2026: 99.10% uptime, 2 incidents (Degraded performance)Aug 21, 2026 – Aug 23, 2026: no incidentsAug 24, 2026: 99.86% uptime, 1 incident (Degraded performance)Aug 25, 2026: no incidentsAug 26, 2026: 94.64% uptime, 2 incidents (Major outage)Aug 27, 2026: no incidentsAug 28, 2026: 99.50% uptime, 1 incident (Degraded performance)Aug 29, 2026 – Sep 7, 2026: no incidentsSep 8, 2026: 99.25% uptime, 1 incident (Partial outage)Sep 9, 2026: 99.99% uptime, 1 incident (Degraded performance)Sep 10, 2026 – Sep 14, 2026: no incidentsSep 15, 2026: 99.07% uptime, 1 incident (Partial outage)Sep 16, 2026 – Sep 24, 2026: no incidentsSep 25, 2026: 99.11% uptime, 1 incident (Major outage)Sep 26, 2026 – Sep 30, 2026: no incidentsOct 1, 2026: 99.99% uptime, 1 incident (Degraded performance)Oct 2, 2026 – Oct 6, 2026: no incidentsOct 7, 2026: 99.11% uptime, 1 incident (Degraded performance)Oct 8, 2026 – Oct 18, 2026: no incidentsOct 19, 2026: 98.00% uptime, 2 incidents (Partial outage)Oct 20, 2026: 98.41% uptime, 2 incidents (Partial outage)Oct 21, 2026: no incidentsOct 22, 2026: 99.20% uptime, 1 incident (Degraded performance)Oct 23, 2026: 98.71% uptime, 2 incidents (Partial outage)Oct 24, 2026 – Oct 27, 2026: no incidentsOct 28, 2026: 99.71% uptime, 1 incident (Degraded performance)Oct 29, 2026 – Oct 30, 2026: no incidentsOct 31, 2026: 99.91% uptime, 1 incident (Degraded performance)Nov 1, 2026: no incidents
90 days ago99.736% average daily uptimeToday

Vonage Communications APIs

Aug 4, 2026: no incidentsAug 5, 2026: 97.77% uptime, 1 incident (Degraded performance)Aug 6, 2026 – Aug 28, 2026: no incidentsAug 29, 2026: 90.46% uptime, 1 incident (Degraded performance)Aug 30, 2026: 85.00% uptime, 1 incident (Degraded performance)Aug 31, 2026: 93.46% uptime, 1 incident (Degraded performance)Sep 1, 2026 – Sep 3, 2026: no incidentsSep 4, 2026: 96.89% uptime, 1 incident (Degraded performance)Sep 5, 2026 – Sep 6, 2026: no incidentsSep 7, 2026: 99.03% uptime, 1 incident (Degraded performance)Sep 8, 2026 – Sep 20, 2026: no incidentsSep 21, 2026: 94.19% uptime, 2 incidents (Degraded performance)Sep 22, 2026: 86.94% uptime, 1 incident (Degraded performance)Sep 23, 2026: 92.27% uptime, 2 incidents (Degraded performance)Sep 24, 2026 – Sep 27, 2026: no incidentsSep 28, 2026: 99.36% uptime, 1 incident (Degraded performance)Sep 29, 2026: 99.30% uptime, 1 incident (Degraded performance)Sep 30, 2026: 97.09% uptime, 3 incidents (Degraded performance)Oct 1, 2026 – Oct 12, 2026: no incidentsOct 13, 2026: 91.07% uptime, 2 incidents (Degraded performance)Oct 14, 2026 – Oct 18, 2026: no incidentsOct 19, 2026: 96.77% uptime, 1 incident (Degraded performance)Oct 20, 2026 – Nov 1, 2026: no incidents
90 days ago99.107% average daily uptimeToday

Recent Infobip incidents

Full Infobip reliability report →

Recent Vonage Communications APIs incidents

Full Vonage Communications APIs reliability report →

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