CRM Software · reliability comparison
Insightly vs Pipedrive: which is more reliable? (2026)
Insightly is more reliable than Pipedrive, scoring 98.4 vs 55.1 out of 100. Over the last 90 days Insightly reported 1 incident and Pipedrive reported 9, with effective uptime of 100% and 99.06% respectively. Insightly resolves incidents faster on average (<1m).
Data updated Nov 1, 2026 · How we score
| Metric | Insightly | Pipedrive |
|---|---|---|
| Reliability score | 98.4 | 55.1 |
| Rank (CRMs) | #1 | #9 |
| Uptime (90 days) | 100% | 99.06% |
| Incidents (90 days) | 1 | 9 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | <1m | 14h 58m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Insightly and Pipedrive differ
- Pipedrive reported 9× as many incidents as Insightly over the last 90 days (9 vs 1).
- Insightly had 1 partial or major outage, compared with 0 for Pipedrive.
- Insightly fixes problems faster: <1m on average, against 14h 58m for Pipedrive (Infinity× quicker).
90-day uptime
Insightly
Pipedrive
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Insightly incidents
- Partial outageAug 26, 2026 · resolved in <1m
Elevated errors and login failures during application deploy
Recent Pipedrive incidents
- Degraded performanceOct 23, 2026 · resolved in 2h 50m
- Degraded performanceOct 21, 2026 · resolved in 4h 12m
- Degraded performanceOct 15, 2026 · resolved in 17m
- Degraded performanceSep 22, 2026 · resolved in 2h 10m
- Degraded performanceSep 18, 2026 · resolved in 1h 8m
- Degraded performanceSep 4, 2026 · resolved in 4d
Other CRMs to consider
- HubSpot CRM · #2 · 100% uptime
- folk · #3 · 99.99% uptime
- Close · #4 · 99.89% uptime
- monday CRM · #5 · 99.86% uptime