Therapy Practice Management Software · reliability comparison
IntakeQ / PracticeQ vs TheraNest (Ensora Health): which is more reliable? (2026)
TheraNest (Ensora Health) is more reliable than IntakeQ / PracticeQ, scoring 100.0 vs 49.6 out of 100. Over the last 90 days IntakeQ / PracticeQ reported 5 incidents and TheraNest (Ensora Health) reported 0, with effective uptime of 98.67% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | IntakeQ / PracticeQ | TheraNest (Ensora Health) |
|---|---|---|
| Reliability score | 49.6 | 100.0 |
| Rank (therapy practice management platforms) | #9 | #2 |
| Uptime (90 days) | 98.67% | 100% |
| Incidents (90 days) | 5 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 1d 5h | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where IntakeQ / PracticeQ and TheraNest (Ensora Health) differ
- TheraNest (Ensora Health) reported no incidents in the last 90 days, while IntakeQ / PracticeQ reported 5.
- IntakeQ / PracticeQ's longest incident on record lasted 3d (Jan 14, 2026); TheraNest (Ensora Health)'s lasted 1h 29m (Apr 9, 2026).
90-day uptime
IntakeQ / PracticeQ
TheraNest (Ensora Health)
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent IntakeQ / PracticeQ incidents
- Degraded performanceOct 22, 2026 · ongoing
Error when Syncing Diagnosis Codes with ePrescribe
Affected: Application Service
- Degraded performanceOct 6, 2026 · resolved in 1d 17h
Issue with SMS 2FA Code Delivery
Affected: Application Service
- Degraded performanceSep 21, 2026 · resolved in 2d 6h
Issue with Printing Forms/Notes to PDF
Affected: Application Service
- Degraded performanceSep 18, 2026 · resolved in 5h 46m
Issues with Background Processes
Affected: Application Service, White-label Service
- Degraded performanceAug 17, 2026 · resolved in 17h 6m
Affected: Application Service
Recent TheraNest (Ensora Health) incidents
No incidents reported by TheraNest (Ensora Health) in the last 90 days.
Other therapy practice management platforms to consider
- Cliniko · #1 · 100% uptime
- TherapyAppointment · #3 · 100% uptime
- Practice Better · #4 · 99.93% uptime
- Healthie · #5 · 99.96% uptime
See the full most reliable therapy practice management software ranking →