Field Service Management · reliability comparison
Jobber vs Service Fusion: which is more reliable? (2026)
Jobber is more reliable than Service Fusion, scoring 93.1 vs 90.4 out of 100. Over the last 90 days Jobber reported 5 incidents and Service Fusion reported 2, with effective uptime of 99.97% and 99.94% respectively. Jobber resolves incidents faster on average (31m).
Data updated Nov 1, 2026 · How we score
| Metric | Jobber | Service Fusion |
|---|---|---|
| Reliability score | 93.1 | 90.4 |
| Rank (field service management apps) | #6 | #9 |
| Uptime (90 days) | 99.97% | 99.94% |
| Incidents (90 days) | 5 | 2 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 31m | 4h 3m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Jobber and Service Fusion differ
- Jobber reported 2.5× as many incidents as Service Fusion over the last 90 days (5 vs 2).
- Jobber had 2 partial or major outages, compared with 0 for Service Fusion.
- Jobber fixes problems faster: 31m on average, against 4h 3m for Service Fusion (7.9× quicker).
- Jobber's longest outage on record lasted 9h 45m (Apr 26, 2026); Service Fusion's lasted 16m (Jan 8, 2026).
90-day uptime
Jobber
Service Fusion
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Jobber incidents
- Partial outageSep 11, 2026 · resolved in 8m
Performance Issues With Loading Jobber
Affected: Web Application (Jobber Online), API & Mobile Application (Jobber App)
- Degraded performanceSep 3, 2026 · resolved in 39m
Affected: Web Application (Jobber Online)
- Degraded performanceAug 31, 2026 · resolved in 1h 4m
Performance Issues With Background Activities
Affected: Web Application (Jobber Online), API & Mobile Application (Jobber App)
- Degraded performanceAug 18, 2026 · resolved in 20m
Performance Issues With Subscriptions
Affected: Web Application Subscriptions
- Partial outageAug 4, 2026 · resolved in 22m
Jobber Online & Jobber Mobile App failing to load pages
Affected: Web Application (Jobber Online)
Recent Service Fusion incidents
- Degraded performanceOct 28, 2026 · resolved in 4h 6m
Intermittent Log-In Issues for Some Users
Affected: Admin System - admin.servicefusion.com, Worker App
- Degraded performanceSep 28, 2026 · resolved in 3h 59m
Errors When Attempting to Save Estimates and Jobs
Affected: Admin System - admin.servicefusion.com, Worker App, Customer Web Portal & Customer Apps
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Kickserv · #2 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
See the full most reliable field service management software ranking →