Field Service Management · reliability comparison
Jobber vs Simpro: which is more reliable? (2026)
Jobber is more reliable than Simpro, scoring 93.1 vs 91.0 out of 100. Over the last 90 days Jobber reported 5 incidents and Simpro reported 5, with effective uptime of 99.97% and 99.94% respectively. Jobber resolves incidents faster on average (31m).
Data updated Nov 1, 2026 · How we score
| Metric | Jobber | Simpro |
|---|---|---|
| Reliability score | 93.1 | 91.0 |
| Rank (field service management apps) | #6 | #8 |
| Uptime (90 days) | 99.97% | 99.94% |
| Incidents (90 days) | 5 | 5 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 31m | 1h 41m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Jobber and Simpro differ
- Jobber had 2 partial or major outages, compared with 1 for Simpro.
- Jobber fixes problems faster: 31m on average, against 1h 41m for Simpro (3.3× quicker).
- Jobber's longest outage on record lasted 9h 45m (Apr 26, 2026); Simpro's lasted 5h 8m (Mar 29, 2026).
90-day uptime
Jobber
Simpro
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Jobber incidents
- Partial outageSep 11, 2026 · resolved in 8m
Performance Issues With Loading Jobber
Affected: Web Application (Jobber Online), API & Mobile Application (Jobber App)
- Degraded performanceSep 3, 2026 · resolved in 39m
Affected: Web Application (Jobber Online)
- Degraded performanceAug 31, 2026 · resolved in 1h 4m
Performance Issues With Background Activities
Affected: Web Application (Jobber Online), API & Mobile Application (Jobber App)
- Degraded performanceAug 18, 2026 · resolved in 20m
Performance Issues With Subscriptions
Affected: Web Application Subscriptions
- Partial outageAug 4, 2026 · resolved in 22m
Jobber Online & Jobber Mobile App failing to load pages
Affected: Web Application (Jobber Online)
Recent Simpro incidents
- Partial outageOct 20, 2026 · resolved in 41m
Affected: Datafeed Portal
- Degraded performanceSep 30, 2026 · resolved in 25m
Affected: Europe
- InformationalSep 1, 2026 · resolved in <1m
Affected: Asia-Pacific
- Degraded performanceAug 20, 2026 · resolved in 5h 20m
Affected: Asia-Pacific
- Degraded performanceAug 10, 2026 · resolved in 18m
Affected: Asia-Pacific
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Kickserv · #2 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
See the full most reliable field service management software ranking →