Field Service Management · reliability comparison
Jobber vs Zuper: which is more reliable? (2026)
Zuper is more reliable than Jobber, scoring 96.6 vs 93.1 out of 100. Over the last 90 days Jobber reported 5 incidents and Zuper reported 3, with effective uptime of 99.97% and 99.99% respectively. Zuper resolves incidents faster on average (8m).
Data updated Nov 2, 2026 · How we score
| Metric | Jobber | Zuper |
|---|---|---|
| Reliability score | 93.1 | 96.6 |
| Rank (field service management apps) | #6 | #5 |
| Uptime (90 days) | 99.97% | 99.99% |
| Incidents (90 days) | 5 | 3 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 31m | 8m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Jobber and Zuper differ
- Jobber reported 67% more incidents than Zuper over the last 90 days (5 vs 3).
- Jobber had 2 partial or major outages, compared with 1 for Zuper.
- Zuper fixes problems faster: 8m on average, against 31m for Jobber (3.8× quicker).
90-day uptime
Jobber
Zuper
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Jobber incidents
- Partial outageSep 11, 2026 · resolved in 8m
Performance Issues With Loading Jobber
Affected: Web Application (Jobber Online), API & Mobile Application (Jobber App)
- Degraded performanceSep 3, 2026 · resolved in 39m
Affected: Web Application (Jobber Online)
- Degraded performanceAug 31, 2026 · resolved in 1h 4m
Performance Issues With Background Activities
Affected: Web Application (Jobber Online), API & Mobile Application (Jobber App)
- Degraded performanceAug 18, 2026 · resolved in 20m
Performance Issues With Subscriptions
Affected: Web Application Subscriptions
- Partial outageAug 4, 2026 · resolved in 22m
Jobber Online & Jobber Mobile App failing to load pages
Affected: Web Application (Jobber Online)
Recent Zuper incidents
- Partial outageSep 16, 2026 · resolved in <1m
Workflow Builder API errors in us-east-1
Affected: US East
- Degraded performanceAug 25, 2026 · resolved in 14m
API performance degradation in us-east-1
Affected: Webapp, US East
- Degraded performanceAug 13, 2026 · resolved in 10m
API performance degradation in ap-south-1
Affected: AP South, Webapp
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Kickserv · #2 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
See the full most reliable field service management software ranking →