Form & Survey Builders · reliability comparison
Jotform vs Qualtrics: which is more reliable? (2026)
Jotform is more reliable than Qualtrics, scoring 100.0 vs 34.6 out of 100. Over the last 90 days Jotform reported 0 incidents and Qualtrics reported 26, with effective uptime of 100% and 97.26% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Jotform | Qualtrics |
|---|---|---|
| Reliability score | 100.0 | 34.6 |
| Rank (form & survey builders) | #3 | #14 |
| Uptime (90 days) | 100% | 97.26% |
| Incidents (90 days) | 0 | 26 |
| Partial / major outages | 0 | 3 |
| Avg time to resolve | — | 11h 3m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Jotform and Qualtrics differ
- Jotform reported no incidents in the last 90 days, while Qualtrics reported 26.
- Qualtrics had 3 partial or major outages, compared with 0 for Jotform.
- Jotform's longest incident on record lasted 1h 53m (Feb 9, 2026); Qualtrics's lasted 3d (Aug 31, 2026).
90-day uptime
Jotform
Qualtrics
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Jotform incidents
No incidents reported by Jotform in the last 90 days.
Recent Qualtrics incidents
- Degraded performanceOct 23, 2026 · resolved in 5h 14m
Salesforce Integration issues in all regions
Affected: Workflows
- InformationalOct 23, 2026 · resolved in 12h 1m
Affected: Survey Taking, Email, WAI Project Editing, Product Documentation, Endpoint: https://cxstudio.clarabridge.net/dashboard/, SMS (Text) +25 more
- MaintenanceOct 21, 2026 · resolved in 11h 16m
Industry-wide PHP vulnerabilities (CVE-2026-109618, CVE-2026-109619)
Affected: Projects
- Degraded performanceOct 19, 2026 · resolved in 1h 13m
Affected: Endpoint: https://cxstudio.clarabridge.net/dashboard/, US Endpoint: https://studio.us1.qualtrics.io/dashboard/, Canada Endpoint: https://studio.ca1.qualtrics.io/dashboard/, UK Endpoint: https://studio.eu2.qualtrics.io/dashboard/, EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/, ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/
- InformationalOct 14, 2026 · resolved in 6d
- Degraded performanceOct 1, 2026 · resolved in 6h 2m
Receipt Scanner question issues in all regions
Affected: Survey Taking
Other form & survey builders to consider
- Cognito Forms · #1 · 100% uptime
- Google Forms · #2 · 100% uptime
- Paperform · #4 · 100% uptime
- Tally · #5 · 100% uptime