Form & Survey Builders · reliability comparison
Jotform vs SurveySparrow: which is more reliable? (2026)
Jotform is more reliable than SurveySparrow, scoring 100.0 vs 90.9 out of 100. Over the last 90 days Jotform reported 0 incidents and SurveySparrow reported 14, with effective uptime of 100% and 99.99% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Jotform | SurveySparrow |
|---|---|---|
| Reliability score | 100.0 | 90.9 |
| Rank (form & survey builders) | #3 | #8 |
| Uptime (90 days) | 100% | 99.99% |
| Incidents (90 days) | 0 | 14 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | 3m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Jotform and SurveySparrow differ
- Jotform reported no incidents in the last 90 days, while SurveySparrow reported 14.
- Jotform's longest incident on record lasted 1h 53m (Feb 9, 2026); SurveySparrow's lasted 19m (Jul 26, 2026).
90-day uptime
Jotform
SurveySparrow
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Jotform incidents
No incidents reported by Jotform in the last 90 days.
Recent SurveySparrow incidents
- Degraded performanceOct 28, 2026 · resolved in 4m
US EAST(North Virginia): API Service Performance Degradation
- Degraded performanceOct 28, 2026 · resolved in 1m
- Degraded performanceOct 27, 2026 · resolved in 3m
- Degraded performanceOct 27, 2026 · resolved in 3m
- Degraded performanceOct 15, 2026 · resolved in 1m
ASIA PACIFIC (Mumbai): Responses & Analytics Service Performance Degradation
- Degraded performanceOct 13, 2026 · resolved in 1m
Other form & survey builders to consider
- Cognito Forms · #1 · 100% uptime
- Google Forms · #2 · 100% uptime
- Paperform · #4 · 100% uptime
- Tally · #5 · 100% uptime