Payroll & HR Software · reliability comparison
Justworks vs QuickBooks Payroll: which is more reliable? (2026)
QuickBooks Payroll is more reliable than Justworks, scoring 92.4 vs 89.6 out of 100. Over the last 90 days Justworks reported 8 incidents and QuickBooks Payroll reported 3, with effective uptime of 99.95% and 99.94% respectively. Justworks resolves incidents faster on average (23m).
Data updated Nov 1, 2026 · How we score
| Metric | Justworks | QuickBooks Payroll |
|---|---|---|
| Reliability score | 89.6 | 92.4 |
| Rank (payroll & HR platforms) | #3 | #1 |
| Uptime (90 days) | 99.95% | 99.94% |
| Incidents (90 days) | 8 | 3 |
| Partial / major outages | 4 | 2 |
| Avg time to resolve | 23m | 1h 14m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Justworks and QuickBooks Payroll differ
- Justworks reported 2.7× as many incidents as QuickBooks Payroll over the last 90 days (8 vs 3).
- Justworks had 4 partial or major outages, compared with 2 for QuickBooks Payroll.
- Justworks fixes problems faster: 23m on average, against 1h 14m for QuickBooks Payroll (3.3× quicker).
- Justworks's longest outage on record lasted 13h 42m (Jun 29, 2026); QuickBooks Payroll's lasted 5h 1m (Feb 24, 2026).
90-day uptime
Justworks
QuickBooks Payroll
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Justworks incidents
- Degraded performanceOct 20, 2026 · resolved in 53m
Trainings are Currently Unavailable
Affected: Justworks Platform
- Degraded performanceAug 31, 2026 · resolved in 44m
We are experiencing an issue with our platform
Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more
- Major outageAug 21, 2026 · resolved in 26m
We are experiencing an issue with our platform
Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more
- Partial outageAug 18, 2026 · resolved in 13m
We are experiencing an issue with our platform
Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +3 more
- Major outageAug 14, 2026 · resolved in 5m
We are experiencing an issue with our platform
Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more
- Partial outageAug 12, 2026 · resolved in 9m
Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more
Recent QuickBooks Payroll incidents
- InformationalSep 16, 2026 · resolved in 5h 32m
Duplicate transactions affecting some Payroll and Payments customers
Affected: United States, United States
- Partial outageSep 2, 2026 · resolved in 4m
Some users may encounter issues when trying to Login to QuickBooks Online
Affected: United States, EMEA, Canada
- Partial outageAug 19, 2026 · resolved in 2h 23m
Quickbooks Online Latency Issueofficial update ↗
Affected: United States, EMEA, Canada
Other payroll & HR platforms to consider
- Patriot Payroll · #2 · 99.93% uptime
- Personio · #4 · 99.89% uptime
- Remote · #5 · 100% uptime
- BambooHR · #6 · 100% uptime