Payroll & HR Software · reliability comparison

Justworks vs Remote: which is more reliable? (2026)

Justworks and Remote are effectively tied on reliability (89.6 vs 88.7). Over the last 90 days Justworks reported 8 incidents and Remote reported 10, with effective uptime of 99.95% and 100% respectively. Remote resolves incidents faster on average (<1m).

Data updated Nov 1, 2026 · How we score

Justworks

89.6/100

Operational

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Remote

88.7/100

Operational

Visit Remote ↗
VS
MetricJustworksRemote
Reliability score89.688.7
Rank (payroll & HR platforms)#3#5
Uptime (90 days)99.95%100%
Incidents (90 days)810
Partial / major outages410
Avg time to resolve23m<1m
Outages we detected00
Transparency score100/100100/100

Where Justworks and Remote differ

  • Remote reported 25% more incidents than Justworks over the last 90 days (10 vs 8).
  • Remote had 10 partial or major outages, compared with 4 for Justworks.
  • Remote fixes problems faster: <1m on average, against 23m for Justworks (Infinity× quicker).
  • Justworks's longest outage on record lasted 13h 42m (Jun 29, 2026); Remote's lasted 1h 39m (Jun 22, 2026).

90-day uptime

Justworks

Aug 4, 2026 – Aug 5, 2026: no incidentsAug 6, 2026: 99.72% uptime, 1 incident (Degraded performance)Aug 7, 2026 – Aug 11, 2026: no incidentsAug 12, 2026: 99.65% uptime, 2 incidents (Partial outage)Aug 13, 2026: no incidentsAug 14, 2026: 99.65% uptime, 1 incident (Major outage)Aug 15, 2026 – Aug 17, 2026: no incidentsAug 18, 2026: 99.53% uptime, 1 incident (Partial outage)Aug 19, 2026 – Aug 20, 2026: no incidentsAug 21, 2026: 98.18% uptime, 1 incident (Major outage)Aug 22, 2026 – Aug 30, 2026: no incidentsAug 31, 2026: 99.54% uptime, 1 incident (Degraded performance)Sep 1, 2026 – Oct 19, 2026: no incidentsOct 20, 2026: 99.44% uptime, 1 incident (Degraded performance)Oct 21, 2026 – Nov 1, 2026: no incidents
90 days ago99.952% average daily uptimeToday

Remote

Aug 4, 2026 – Aug 18, 2026: no incidentsAug 19, 2026: 100% uptime, 7 incidents (Partial outage)Aug 20, 2026 – Oct 13, 2026: no incidentsOct 14, 2026: 100% uptime, 3 incidents (Partial outage)Oct 15, 2026 – Nov 1, 2026: no incidents
90 days ago100% average daily uptimeToday

Recent Justworks incidents

  • Degraded performanceOct 20, 2026 · resolved in 53m

    Trainings are Currently Unavailable

    Affected: Justworks Platform

  • Degraded performanceAug 31, 2026 · resolved in 44m

    We are experiencing an issue with our platform

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more

  • Major outageAug 21, 2026 · resolved in 26m

    We are experiencing an issue with our platform

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more

  • Partial outageAug 18, 2026 · resolved in 13m

    We are experiencing an issue with our platform

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +3 more

  • Major outageAug 14, 2026 · resolved in 5m

    We are experiencing an issue with our platform

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more

  • Partial outageAug 12, 2026 · resolved in 9m

    Intermittent Platform Issues

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more

Full Justworks reliability report →

Recent Remote incidents

Full Remote reliability report →

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