Payroll & HR Software · reliability comparison

Justworks vs Rippling: which is more reliable? (2026)

Justworks is more reliable than Rippling, scoring 89.6 vs 56.1 out of 100. Over the last 90 days Justworks reported 8 incidents and Rippling reported 15, with effective uptime of 99.95% and 98.96% respectively. Justworks resolves incidents faster on average (23m).

Data updated Nov 1, 2026 · How we score

Justworks

89.6/100

Operational

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Rippling

56.1/100

Operational

Visit Rippling ↗
VS
MetricJustworksRippling
Reliability score89.656.1
Rank (payroll & HR platforms)#3#8
Uptime (90 days)99.95%98.96%
Incidents (90 days)815
Partial / major outages47
Avg time to resolve23m5h 16m
Outages we detected00
Transparency score100/100100/100

Where Justworks and Rippling differ

  • Rippling reported 88% more incidents than Justworks over the last 90 days (15 vs 8).
  • Rippling had 7 partial or major outages, compared with 4 for Justworks.
  • Justworks fixes problems faster: 23m on average, against 5h 16m for Rippling (14.0× quicker).
  • Justworks's longest outage on record lasted 13h 42m (Jun 29, 2026); Rippling's lasted 12h 12m (Nov 24, 2025).

90-day uptime

Justworks

Aug 4, 2026 – Aug 5, 2026: no incidentsAug 6, 2026: 99.72% uptime, 1 incident (Degraded performance)Aug 7, 2026 – Aug 11, 2026: no incidentsAug 12, 2026: 99.65% uptime, 2 incidents (Partial outage)Aug 13, 2026: no incidentsAug 14, 2026: 99.65% uptime, 1 incident (Major outage)Aug 15, 2026 – Aug 17, 2026: no incidentsAug 18, 2026: 99.53% uptime, 1 incident (Partial outage)Aug 19, 2026 – Aug 20, 2026: no incidentsAug 21, 2026: 98.18% uptime, 1 incident (Major outage)Aug 22, 2026 – Aug 30, 2026: no incidentsAug 31, 2026: 99.54% uptime, 1 incident (Degraded performance)Sep 1, 2026 – Oct 19, 2026: no incidentsOct 20, 2026: 99.44% uptime, 1 incident (Degraded performance)Oct 21, 2026 – Nov 1, 2026: no incidents
90 days ago99.952% average daily uptimeToday

Rippling

Aug 4, 2026: 99.54% uptime, 1 incident (Degraded performance)Aug 5, 2026: no incidentsAug 6, 2026: 100% uptime, 1 incident (Partial outage)Aug 7, 2026 – Aug 30, 2026: no incidentsAug 31, 2026: 97.14% uptime, 1 incident (Partial outage)Sep 1, 2026: 90.94% uptime, 1 incident (Partial outage)Sep 2, 2026 – Sep 9, 2026: no incidentsSep 10, 2026: 100% uptime, 1 incident (Degraded performance)Sep 11, 2026 – Sep 15, 2026: no incidentsSep 16, 2026: 98.63% uptime, 1 incident (Degraded performance)Sep 17, 2026: 97.60% uptime, 1 incident (Major outage)Sep 18, 2026: 86.05% uptime, 1 incident (Partial outage)Sep 19, 2026 – Sep 28, 2026: no incidentsSep 29, 2026: 80.61% uptime, 1 incident (Major outage)Sep 30, 2026: 83.61% uptime, 1 incident (Major outage)Oct 1, 2026 – Oct 6, 2026: no incidentsOct 7, 2026: 97.57% uptime, 2 incidents (Degraded performance)Oct 8, 2026: 86.26% uptime, 1 incident (Degraded performance)Oct 9, 2026 – Oct 14, 2026: no incidentsOct 15, 2026: 96.25% uptime, 1 incident (Partial outage)Oct 16, 2026 – Oct 27, 2026: no incidentsOct 28, 2026: 94.59% uptime, 2 incidents (Partial outage)Oct 29, 2026: 98.21% uptime, 2 incidents (Degraded performance)Oct 30, 2026 – Nov 1, 2026: no incidents
90 days ago98.967% average daily uptimeToday

Recent Justworks incidents

  • Degraded performanceOct 20, 2026 · resolved in 53m

    Trainings are Currently Unavailable

    Affected: Justworks Platform

  • Degraded performanceAug 31, 2026 · resolved in 44m

    We are experiencing an issue with our platform

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more

  • Major outageAug 21, 2026 · resolved in 26m

    We are experiencing an issue with our platform

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more

  • Partial outageAug 18, 2026 · resolved in 13m

    We are experiencing an issue with our platform

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +3 more

  • Major outageAug 14, 2026 · resolved in 5m

    We are experiencing an issue with our platform

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more

  • Partial outageAug 12, 2026 · resolved in 9m

    Intermittent Platform Issues

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more

Full Justworks reliability report →

Recent Rippling incidents

Full Rippling reliability report →

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