Payroll & HR Software · reliability comparison

Justworks vs Square Payroll: which is more reliable? (2026)

Justworks is more reliable than Square Payroll, scoring 89.6 vs 53.3 out of 100. Over the last 90 days Justworks reported 8 incidents and Square Payroll reported 12, with effective uptime of 99.95% and 98.93% respectively. Justworks resolves incidents faster on average (23m).

Data updated Nov 1, 2026 · How we score

Justworks

89.6/100

Operational

Visit Justworks ↗

Square Payroll

53.3/100

Operational

Visit Square Payroll ↗
VS
MetricJustworksSquare Payroll
Reliability score89.653.3
Rank (payroll & HR platforms)#3#9
Uptime (90 days)99.95%98.93%
Incidents (90 days)812
Partial / major outages40
Avg time to resolve23m12h 49m
Outages we detected00
Transparency score100/100100/100

Where Justworks and Square Payroll differ

  • Square Payroll reported 50% more incidents than Justworks over the last 90 days (12 vs 8).
  • Justworks had 4 partial or major outages, compared with 0 for Square Payroll.
  • Justworks fixes problems faster: 23m on average, against 12h 49m for Square Payroll (34.0× quicker).
  • Justworks's longest outage on record lasted 13h 42m (Jun 29, 2026); Square Payroll's lasted 17h 43m (Apr 30, 2026).

90-day uptime

Justworks

Aug 4, 2026 – Aug 5, 2026: no incidentsAug 6, 2026: 99.72% uptime, 1 incident (Degraded performance)Aug 7, 2026 – Aug 11, 2026: no incidentsAug 12, 2026: 99.65% uptime, 2 incidents (Partial outage)Aug 13, 2026: no incidentsAug 14, 2026: 99.65% uptime, 1 incident (Major outage)Aug 15, 2026 – Aug 17, 2026: no incidentsAug 18, 2026: 99.53% uptime, 1 incident (Partial outage)Aug 19, 2026 – Aug 20, 2026: no incidentsAug 21, 2026: 98.18% uptime, 1 incident (Major outage)Aug 22, 2026 – Aug 30, 2026: no incidentsAug 31, 2026: 99.54% uptime, 1 incident (Degraded performance)Sep 1, 2026 – Oct 19, 2026: no incidentsOct 20, 2026: 99.44% uptime, 1 incident (Degraded performance)Oct 21, 2026 – Nov 1, 2026: no incidents
90 days ago99.952% average daily uptimeToday

Square Payroll

Aug 4, 2026: 98.06% uptime, 1 incident (Degraded performance)Aug 5, 2026: 85.00% uptime, 1 incident (Degraded performance)Aug 6, 2026: 85.00% uptime, 1 incident (Degraded performance)Aug 7, 2026: 86.93% uptime, 1 incident (Degraded performance)Aug 8, 2026 – Aug 14, 2026: no incidentsAug 15, 2026: 99.20% uptime, 1 incident (Degraded performance)Aug 16, 2026 – Aug 17, 2026: no incidentsAug 18, 2026: 98.71% uptime, 1 incident (Degraded performance)Aug 19, 2026 – Aug 23, 2026: no incidentsAug 24, 2026: 99.82% uptime, 1 incident (Degraded performance)Aug 25, 2026 – Sep 9, 2026: no incidentsSep 10, 2026: 99.82% uptime, 1 incident (Degraded performance)Sep 11, 2026 – Sep 13, 2026: no incidentsSep 14, 2026: 99.36% uptime, 1 incident (Degraded performance)Sep 15, 2026: no incidentsSep 16, 2026: 99.64% uptime, 1 incident (Degraded performance)Sep 17, 2026: no incidentsSep 18, 2026: 88.11% uptime, 2 incidents (Degraded performance)Sep 19, 2026 – Sep 20, 2026: no incidentsSep 21, 2026: 97.29% uptime, 1 incident (Degraded performance)Sep 22, 2026: 85.00% uptime, 1 incident (Degraded performance)Sep 23, 2026: 85.00% uptime, 1 incident (Degraded performance)Sep 24, 2026: 99.61% uptime, 2 incidents (Degraded performance)Sep 25, 2026 – Sep 26, 2026: no incidentsSep 27, 2026: 97.23% uptime, 1 incident (Degraded performance)Sep 28, 2026 – Nov 1, 2026: no incidents
90 days ago98.931% average daily uptimeToday

Recent Justworks incidents

  • Degraded performanceOct 20, 2026 · resolved in 53m

    Trainings are Currently Unavailable

    Affected: Justworks Platform

  • Degraded performanceAug 31, 2026 · resolved in 44m

    We are experiencing an issue with our platform

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more

  • Major outageAug 21, 2026 · resolved in 26m

    We are experiencing an issue with our platform

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more

  • Partial outageAug 18, 2026 · resolved in 13m

    We are experiencing an issue with our platform

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +3 more

  • Major outageAug 14, 2026 · resolved in 5m

    We are experiencing an issue with our platform

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more

  • Partial outageAug 12, 2026 · resolved in 9m

    Intermittent Platform Issues

    Affected: Justworks.com Website, Justworks Time Tracking Website, Justworks Payroll Platform, Justworks Platform, Justworks Time Tracking Platform, Justworks Mobile App +1 more

Full Justworks reliability report →

Recent Square Payroll incidents

Full Square Payroll reliability report →

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