Field Service Management · reliability comparison
Kickserv vs Simpro: which is more reliable? (2026)
Kickserv is more reliable than Simpro, scoring 100.0 vs 91.0 out of 100. Over the last 90 days Kickserv reported 0 incidents and Simpro reported 5, with effective uptime of 100% and 99.94% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Kickserv | Simpro |
|---|---|---|
| Reliability score | 100.0 | 91.0 |
| Rank (field service management apps) | #2 | #8 |
| Uptime (90 days) | 100% | 99.94% |
| Incidents (90 days) | 0 | 5 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | — | 1h 41m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Kickserv and Simpro differ
- Kickserv reported no incidents in the last 90 days, while Simpro reported 5.
- Simpro had 1 partial or major outage, compared with 0 for Kickserv.
- Kickserv's longest outage on record lasted 1d 2h (Jan 12, 2026); Simpro's lasted 5h 8m (Mar 29, 2026).
90-day uptime
Kickserv
Simpro
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Kickserv incidents
No incidents reported by Kickserv in the last 90 days.
Recent Simpro incidents
- Partial outageOct 20, 2026 · resolved in 41m
Affected: Datafeed Portal
- Degraded performanceSep 30, 2026 · resolved in 25m
Affected: Europe
- InformationalSep 1, 2026 · resolved in <1m
Affected: Asia-Pacific
- Degraded performanceAug 20, 2026 · resolved in 5h 20m
Affected: Asia-Pacific
- Degraded performanceAug 10, 2026 · resolved in 18m
Affected: Asia-Pacific
Other field service management apps to consider
- FieldRoutes · #1 · 100% uptime
- Successware · #3 · 100% uptime
- Tradify · #4 · 100% uptime
- Zuper · #5 · 99.99% uptime
See the full most reliable field service management software ranking →