Marketing Automation & CDPs · reliability comparison
Klaviyo vs MoEngage: which is more reliable? (2026)
MoEngage is more reliable than Klaviyo, scoring 77.3 vs 62.2 out of 100. Over the last 90 days Klaviyo reported 13 incidents and MoEngage reported 6, with effective uptime of 99.26% and 99.69% respectively. MoEngage resolves incidents faster on average (3h 5m).
Data updated Nov 1, 2026 · How we score
| Metric | Klaviyo | MoEngage |
|---|---|---|
| Reliability score | 62.2 | 77.3 |
| Rank (marketing automation platforms) | #11 | #9 |
| Uptime (90 days) | 99.26% | 99.69% |
| Incidents (90 days) | 13 | 6 |
| Partial / major outages | 5 | 3 |
| Avg time to resolve | 3h 39m | 3h 5m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Klaviyo and MoEngage differ
- Klaviyo reported 2.2× as many incidents as MoEngage over the last 90 days (13 vs 6).
- Klaviyo had 5 partial or major outages, compared with 3 for MoEngage.
- MoEngage fixes problems faster: 3h 5m on average, against 3h 39m for Klaviyo.
- Klaviyo's longest outage on record lasted 2d 1h (May 5, 2026); MoEngage's lasted 15h 12m (Apr 20, 2026).
90-day uptime
Klaviyo
MoEngage
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Klaviyo incidents
- Partial outageOct 29, 2026 · resolved in 2h 10m
Campaign Sending Delaysofficial update ↗
Affected: Email Sending, Text Message Sending, WhatsApp Sending, Mobile Push Sending
- InformationalOct 28, 2026 · resolved in 23h 43m
Affected: Email Sending, Text Message Sending, WhatsApp Sending, Mobile Push Sending, Processing
- Partial outageOct 22, 2026 · resolved in 14h 47m
Outbound Webhook Delaysofficial update ↗
Affected: Analytics
- Partial outageOct 17, 2026 · resolved in 4h 49m
Flow Sending Delaysofficial update ↗
Affected: Email Sending, Text Message Sending, WhatsApp Sending, Mobile Push Sending, Flow Editor, Processing
- Degraded performanceOct 9, 2026 · resolved in 2h 6m
Analytics Events Processing Delays
Affected: Segments, Profiles, Analytics
- Major outageOct 8, 2026 · resolved in 1h 13m
Login and page loading issuesofficial update ↗
Affected: Klaviyo App
Recent MoEngage incidents
- Partial outageOct 28, 2026 · resolved in 23m
Dashboard Login and Sign-Ups via Google failing
Affected: Dashboard, Dashboard, Dashboard, Dashboard, Dashboard, Dashboard
- Degraded performanceOct 28, 2026 · resolved in 2h 25m
Dashboard-04 – Campaign Engagement Statistics Delayed
Affected: Campaign Stats
- Partial outageOct 27, 2026 · resolved in 11h 55m
Campaigns v1 and Push API Service Disruptionofficial update ↗
Affected: Push APIs, Push APIs, Push APIs, Push APIs, Push APIs, Push APIs +1 more
- InformationalOct 20, 2026 · resolved in 4h 19m
- Degraded performanceSep 24, 2026 · resolved in 44m
DC01 - Campaigns Dashboard is experiencing intermittent errors
Affected: Dashboard
- Partial outageAug 17, 2026 · resolved in <1m
Dashboard 03 — Inform API: Some Messages Not Delivered During Routing Update
Other marketing automation platforms to consider
- HubSpot Marketing Hub · #1 · 100% uptime
- Customer.io · #2 · 99.99% uptime
- Iterable · #3 · 99.96% uptime
- RudderStack · #4 · 99.94% uptime
See the full most reliable marketing automation & customer data platforms ranking →